Senior Engineering Manager, Moveworks
DevOps
$245-330k
+ Equity
Office located in Mountain View, CA
AI assistant platform
Open for applications
AI assistant platform
501-1000 employees
Open for applications
$245-330k
+ Equity
Office located in Mountain View, CA
501-1000 employees
Company mission
To help every employee get work done efficiently and effectively.
Role
Who you are
- Hands on technical leader with a strong sense of ownership - proactively leading complex platform and infrastructure initiatives from conception through delivery and measurement
- 3+ years of experience growing and managing team with 5+ engineers including senior engineers
- 7+ years of experience in DevOps engineering
- Strong technical expertise in designing and building AWS (or other) cloud infrastructure with extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, Cloud Formation, and other cloud services
- Strong knowledge of VPN, AWS VPC, DNS, etc. and experience in troubleshooting network issues
- Experience with deploying and managing Kubernetes clusters, Istio, etc
- Working knowledge of disaster recovery process and security areas such as data backup and recovery, replication, AWS KMS, certificate management, encryption, penetration testing, vulnerability scanning, security tools, etc
- Comfortability with tools such as Jenkins, Terraform, Ansible, Helm, etc
- An appetite for working at a startup pace on challenging problems with a high degree of ownership
What the job involves
- As a technical lead and manager of the DevOps team, you will be responsible for leading the team in building and scaling the Moveworks AI cloud infrastructure and developer platform
- As Moveworks grows fast, the infrastructure team is tasked with designing and operating reliable and resilient foundational services as well as frameworks that allow our product to scale seamlessly and our engineering teams to build customer facing features very rapidly
- We’re building a team that indexes on moving fast, solving challenging product/engineering problems and providing value to our customers
- To be successful, you'll be partnering with machine learning, search, product, data, and full stack teams to identify, define and build elegant solutions
- This is an opportunity to play an integral role at the fastest-growing AI startup in its space
- Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects
- Design, build, and manage the Moveworks cloud infrastructure across many regions / clouds ensuring security, scalability, performance, observability, resilience, and cost optimization
- Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments
- Work with Moveworks’ security team on enhancing the security posture of the infrastructure
- Hire and mentor engineers in the team and foster a culture of technical excellence, collaboration and continuous improvement
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
With its upcoming acquisition by ServiceNow, Moveworks is stepping into an exciting new chapter. Joining forces with ServiceNow means its AI assistant and enterprise search tools can reach even more employees and businesses, helping make everyday work tasks easier and faster. The deal also sets Moveworks up to be a key player in the future of workplace AI, showing that its technology is ready to grow and make an even bigger impact.
Steph
Company Specialist at Welcome to the Jungle
Insights
97% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage
- Short-term disability, long-term disability, and life insurance
- Unlimited PTO — most staff take between 4-6 weeks each year
- 16 weeks paid parental leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) program
- Equity and stock options
- Commuter and parking benefits
- Office closures for Global Employee Appreciation Days twice per year
- Manager mentorship program
- Buddy program for new hires
- Paid industry certifications
- Continuing education stipend
Company HQ
Mountain View, CA
Leadership
Bhavin Shah
(Founder & CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(Co-Founder & CTO)Vaibhav began their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(Co-Founde r& President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(Co-Founder & CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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