Junior Product Manager, Peckwater Brands
1+ day a week in office (Walthamstow, London)
Delivery franchise for kitchen operators
Be an early applicant
Delivery franchise for kitchen operators
21-100 employees
Be an early applicant
1+ day a week in office (Walthamstow, London)
21-100 employees
Company mission
To improve the quality of food delivery!
Role
Who you are
- Issue Resolution: Troubleshoot and resolve technical issues related to these systems
- Technical Proficiency: Strong understanding of data management, experience with SQL, some programming knowledge is useful (Python, Javascript), experience in cloud computing (AWS, Azure, GCP) is useful
- Problem-Solving: Ability to troubleshoot and resolve technical issues effectively
- Project Management: Experience in managing technical projects, including bug tracking backlog management, roadmap development, and prioritising conflicting requirements in a fast paced environment
- Communication: Excellent communication skills to manage relationships with external agencies and internal stakeholders
- Attention to Detail: High level of accuracy and attention to detail in managing data and technical systems
What the job involves
- As a Product Manager, you will be responsible for overseeing the effective management and delivery of technical systems and data pipelines. You will manage relationships with external agencies, oversee system maintenance, and provide technical support for third-party systems. Your role is crucial in ensuring data accuracy, bug resolution, and system uptime, thereby supporting the broader business objectives
- Data Integrity: Ensure the integrity and accuracy of the payment run data, identifying and resolving any discrepancies promptly
- Data Pipeline Compliance and Accuracy: Ensure compliance with data governance standards and maintain the accuracy of performance data pipelines
- Data Issue Escalation: Serve as the point of escalation for any data pipeline or accuracy issues, working with external agencies to report and resolve these issues efficiently
- Peckwater Stack System and Tooling Operation: Oversee the operation and maintenance of the Peckwater system and associated tools
- Payment System Ownership: Manage our bespoke payment tool, working with our finance team to ensure accurate and timely delivery of partner payments
- Bug Ticket Handling: Manage the lifecycle of bug tickets, including raising, prioritising, and tracking them through to resolution
- Developer Backlog Management: Coordinate with developers to manage the backlog, ensuring timely resolution of issues and implementation of improvements
- UAT Testing and Hotfix Deployment: Conduct User Acceptance Testing (UAT) and oversee the deployment of hotfixes to address critical issues
- Technical Issue Management: Handle all technical issues related to 3rd party systems, coordinating with relevant stakeholders to resolve them, ensuring minimal disruption to business operations
- Support Operations: Provide technical support for the operation of third-party systems such as HubSpot, Google, Dialpad, and others
Salary benchmarks
Our take
Running a restaurant is expensive, and most of the costs are fixed. High street rents, rates, and staff need paying, no matter how many diners visit. Compared to the dark kitchen concept that has grown in popularity since the rise of Deliveroo, the virtual brand model (franchise) offers lower start-up investment for partners and is easier to scale.
Peckwater Brands provides existing kitchen operators with fully-serviced data-driven food concepts which include branding, platform listings, suppliers, recipes, packaging, staff training, and technology. The franchise operations fit into existing businesses, helping boost income.
In 2022, pub giant Stonegate Group was one of several partners to invest substantial funds into Peckwater Brands. This funding is being used to rocket-boost expansion with the aim of becoming the largest kitchen network in the UK. However, to do this, Peckwater Brands must continue its winning streak of hosting robust companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2022
$19.9m
SERIES A
Oct 2021
$4m
SEED
Total funding: $23.9m
Company benefits
- Unlimited access to mental health support
- Private health and dental cover
Company values
- Act like an owner
- Help each other
- Maximise your impact and deliver results
- Hire and develop the best
Company HQ
London, UK
Articles
Leadership
Leo Bradshaw
(Executive Chair)Former Associate Director at Fairgrove Partners and Head of Strategy and Insight at ingenuity abm.
Sam Martin
(CEO)Former UK & Ireland General Manager of commercial kitchen supplier Karma Kitchen, Head of Commercial Operations and Emerging Channels at Uber Eats and Head of UK Sports Apparel Retail at Amazon. Founded food and drink delivery service Alchemy Wings.
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