Senior Product Manager, Pointclickcare
Natural Language Processing Platform
CA$157.5-192.5k
+ Bonus/Commission + Equity
Technology for long-term care providers
Open for applications
Technology for long-term care providers
1001+ employees
Open for applications
CA$157.5-192.5k
+ Bonus/Commission + Equity
1001+ employees
Company mission
To advance healthcare technology and make a meaningful impact on the lives of millions.
Role
Who you are
- 5+ years of Platform / Technical / Software Product Management experience. Strong preference for experience with healthcare data and intelligence (ML, NLP, LLM/SLM)
- 2+ years working with NLP, including experience working in production use cases and adapting based on customer feedback
- Experience working with multiple product teams and data science teams simultaneously
- 2+ years working within a broader health data platform, either with experience with commercial tools (Databricks, Snowflake, Microsoft Open AI studio, Cloudera, etc.) or a custom built data platform
- Familiarity with Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is strongly desired
- Proven track record of managing products, innovation, deep curiosity, and drive for building great products
- Computer Science, Engineering, Information Technology, or related degree
- Strong written and oral communication skills with internal and external stakeholders
- Solid understanding of Agile practices
- SaaS, PaaS Cloud software experience
What the job involves
- PointClickCare is looking for an outstanding Senior Product Manager – Natural Language Processing Platform (NLP)
- In this role, you contribute to PointClickCare’s vision and strategy for a Natural Language Processing platform, define and own roadmaps for NLP platform in the broader AI platform, and drive execution and delivery to ensure overall success with Natural Language Processing capabilities across the entire product portfolio
- You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally
- To succeed in this role, you draw upon your knowledge and experience of NLP capabilities in health data and AI platforms applying your experience with development, use in products, and adapting based on customer feedback
- You have a track record of building sophisticated and transformative solutions – from discovery to implementation to delivery
- You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value
- You bring strengths in clear communication, translating from technical platform components to non-technical audiences
- Understand and represent the needs of current and future users ofNLP capabilities, delivered in a broader AI platform
- Contribute to strategy and multi-year NLP platform roadmap to ena ble products and users to rapidly develop, configure, and manage agents to drive improved health outcomes, clinician efficiency, and other business goals
- Build and manage backlogs, prioritizing product investments by making inquisitive, decisive tradeoffs using data-driven analysis, sound judgement, and from your experience with NLP in production use cases
- Collaborate with Data Scientists, Engineering, User Experience, Technical Writers, and other product managers leveraging agile processes and Design Thinking
- Liaise with Product teams and other functions to ensure successful adoption and support use in product launches and releases
Our take
The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.
PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 2000, PointClickCare is now one of the biggest names in care tech and its software is used by over 26,000 care facilities.
PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$0.1m
GRANT
Feb 2018
$141.6m
LATE VC
Total funding: $226.2m
Company benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
Company HQ
Mississauga, ON
Leadership
Mike Wessinger
(Executive Chair)Board Member at C100. Was appointed by the Ministry of Health to the Ontario Health Data Council.
Dave Wessinger
(CEO)Previously served as PointClickCare's COO.
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