Senior Quality Engineer, 8am
$100-160k
Plus annual bonuses and equity options. The salary range for performing this role outside of the US / Austin / California may differ.
Professional business platform for client-focused professionals
Job no longer available
Professional business platform for client-focused professionals
501-1000 employees
Job no longer available
$100-160k
Plus annual bonuses and equity options. The salary range for performing this role outside of the US / Austin / California may differ.
501-1000 employees
Company mission
To empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business.
Role
Who you are
- 3-7 years of experience in software quality engineering, preferably in SaaS environments
- Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis, and other troubleshooting tasks
- Experience with AWS or other major cloud platforms
- Basic Python/Shell (or similar) scripting knowledge with ability to edit existing scripts and create new automation
- Advanced skills with UI, API, and SQL testing methodologies
- Familiarity with test management tools such as TestRail or Qase
- Demonstrated experience leveraging Version Control Systems with a focus on Github and Bitbucket
- Experience with testing tools: Jira, Sentry, DataDog
- Understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI)
- Strong understanding of Agile/Scrum methodologies
- Proven track record of mentoring junior engineers and contributing to process improvements
- Excellent analytical and problem-solving abilities
- Strong communication skills with ability to present to both technical and non-technical stakeholders
- Most importantly: The courage to be vocal about quality concerns and testing impediments
- Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation
What the job involves
- We are seeking an experienced Senior Quality Engineer to join our Quality Engineering team at 8am
- In this role, you will serve as a customer advocate and quality champion for your embedded scrum team, ensuring the functionality, reliability, performance, and user experience of our FinTech/Back-End SaaS platform through comprehensive testing strategies and collaborative engineering practices
- At 8am, Quality is not a phase—it's a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you'll leverage your deep testing expertise to drive quality improvements that impact not just your immediate team but the broader engineering organization
- You'll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers' experience
- Customer Advocacy & Technical Excellence:
- Champion the customer experience at every stage of development, viewing deliverables through the customer's lens
- Design and execute comprehensive test strategies across UI, API, and database layers, ensuring they reflect real customer scenarios
- Speak up when features aren't complete enough to test or when quality concerns arise—even if it means slowing down
- Challenge requirements that don't serve customer needs and identify issues that could frustrate users before they reach production
- Write high-quality test cases that tell a story about customer interactions and maintain them through their entire lifecycle
- Identify and document defects with comprehensive root cause analysis, always including "how this affects the customer" assessments
- Drive continuous improvement in our Defect Leakage Rate (≤15% target), recognizing that every bug reaching production erodes customer trust
- Leadership & Execution:
- Complete 90%+ of assigned tasks independently while providing guidance and mentorship to junior engineers
- Own quality initiatives and drive measurable improvements to QE processes and standards
- Create and lead test plan reviews using test management tools like TestRail or Qase, ensuring adherence to documented standards
- Engage with Product Owners and Product Management on feature feasibility, testability, and requirement clarification
- Become a Subject Matter Expert (SME) for specific technical areas or product components
- Track and report on Quality KPIs, with particular focus on Defect Leakage Rate—our primary customer-focused metric that measures bugs caught by QE versus those found by customers
- Collaborate with SDET team/Developers on determining what tests are high value for automation, and ensuring that test automation operates as expected, owning automated test execution
- Technical Proficiency:
- Demonstrate proficient to advanced networking and Linux skills, utilizing command-line tools across common distributions
- Leverage Python scripting for assisting with test automation tasks as necessary (Dedicated SDET team owns framework and most automation tasks). Willingness to learn basic Python scripting if not previously leveraged
- Validate services deployed on AWS and other cloud platforms, managing test environments and cloud resources efficiently
- Basic understanding of security and performance testing
- Collaboration & Communication:
- Work effectively within scrum team, and across them when user features span teams, contributing meaningfully to technical discussions
- Translate technical issues into customer experience impacts for both technical and non-technical stakeholders
- Provide timely, helpful feedback to peers and junior engineers through code reviews and test case audits
- Actively contribute to team knowledge sharing through documentation and presentations
- Participate in all Agile ceremonies with a focus on quality advocacy
Our take
Many professionals find their time taken up by administrative tasks and operational processes, leaving them fewer hours to focus on the work they love. 8am (formerly AffiniPay) supplies finance, payments and management software to make these processes swifter and easier, saving users precious time.
The company has a wide range of products including payments and reporting for accountants, legal case management software, and operations assistance for nonprofits. This broad scope allows 8am to serve a myriad of professionals across legal, accounting, construction, design and association.
The company has seen significant investment which has allowed it to grow, innovate and extend its suite of solutions. Its rebrand to 8am followed a series of acquisitions through which it expanded its scope - with the various products now delivered under one unified brand.
Steph
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Wide range of affordable, company-supported medical, dental, vision, and disability plans
- Reimbursements for whatever helps you bring the WOW, whether that’s health and wellness or learning
- Mental health support and an Employee Assistance Program
- Access to cutting-edge conferences, professional manager coaching and ongoing professional development
- Bonuses and unit options as part of our total rewards packages
- Team meetings, company-wide all-hands, and offsite events
- Office, remote & hybrid work options
Company HQ
Davenport Ranch West, Austin, TX
Leadership
Dru Armstrong
(CEO)Advisor for Women@Austin and Board Member at YPO. Former CEO of Grace Hill, and co-founded and was CEO at Lily Pod.
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