Operations Associate, UK, Voi
E-scooter and e-bikes for hire
Posted today
E-scooter and e-bikes for hire
501-1000 employees
Posted today
501-1000 employees
Company mission
To support a shift towards an urban mobility paradigm focused on community, inclusivity, environment and climate rather than individual car use.
Role
Who you are
- Education: Bachelor’s or Master’s degree in Business, Economics, Engineering, or a related field from a top-tier university
- Experience: 1-2+ years of experience in operations, strategy, consulting, or within a hyper-growth start-up environment. Strong analytical skills and experience working with large datasets
- Technical Proficiency: Proficiency in G-Suite and MS Office. Experience with data analysis tools such as SQL, Tableau, Metabase, or PowerBI is a plus
- Language: Fluency in English
What the job involves
- As an Operations Associate, you will play a key role in supporting the Operations team by conducting data-driven analysis, identifying areas for improvement, and managing projects across your assigned region. You’ll be responsible for optimizing our operations processes, collaborating with external partners, and driving performance in a growing market
- Operational Strategy Support: Collaborate with Operations Managers to set strategies for successful negotiations with external service providers, ensuring adherence to commercial agreements
- Data-Driven Analysis: Conduct in-depth analytical tasks to identify deviations from KPIs in operations, assessing both top and bottom-line impacts
- Project Management: Lead and manage critical operational projects, including city launches, cross-country initiatives, warehouse relocations, and more
- Operational Excellence: Continuously identify and implement improvements across the region, driving operational efficiency, revenue growth, and cost optimization
- Compliance & Metrics: Work with internal teams and fleet partners to ensure compliance with key operational metrics, ensuring timely and successful delivery
- Cross-Functional Collaboration: Partner with local teams (Public Policy, Marketing) and central teams to optimize operations, expand into new cities, and implement best practices
- Fleet Management: Support the internal Fleet Manager team in managing day-to-day operations and ensuring compliance with service standards
Salary benchmarks
Our take
Voi is a micro-mobility company that offers e-scooter and e-bike hiring through a mobile app. The business is part of a wider shift towards enhancing the efficiency and sustainability of urban mobility - a trend that is gaining more and more attention from climate-conscious consumers.
In this growing industry Voi has already made a name for itself, undergoing rapid growth and expanding to serve many countries across Europe. This established footprint will help it compete against other well-known micro-mobility businesses, such as that formed by the merger of Tier and Dott.
Since shifting its focus to achieving profitability, the company has met some important milestones such as its first quarter of positive EBIT. It has also secured substantial funding for further expansion, which suggests a positive future for Voi.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Mar 2024
$25m
LATE VC
Dec 2021
$115m
SERIES D
Total funding: $490.6m
Company benefits
- Get “skin in the game” through our employee options program
- Travel across Germany and collaborate with inspiring, motivated and fun colleagues working towards a common goal
- Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution
Company values
- Push boundaries - Dare to design the future of mobility
- Build with empathy - Create long-lasting, sustainable impact
- Ride together - Collaborate with the ambition of changing the world
Company HQ
Norrmalm, Stockholm, Stockholms län
Articles
Leadership
Fredrik Hjelm
(Co-Founder & CEO)Founder and Chairman of Guestit, and a Pledger of the Epic Foundation. Previously an Incubate Member of SSE Business Lab and worked in Business Development at AVITO.ru.
Adam Jafer
(Co-Founder & Tech Lead)Active Angel Investor supporting companies such as Synq, Breathe Battery Technologies and Nothing.
Douglas Stark
(Co-Founder & COO)Former CEO of SSE Business Lab. Was also COO of Budbee and a Business Analyst at Arkwright.
Johan Pietilä Holmner
(Co-Founder)Deputy Board Member of Lakers Group, Olink Proteomics and Axion BioSystems, as well as being Investment Director at Summa Equity. Was previously Deputy Board Member at HyTest.
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