Head of Internal Payroll, Gusto
$161-190k
2 days a week in office
Automated payroll, benefits & HR platform
Job no longer available
Automated payroll, benefits & HR platform
1001+ employees
Job no longer available
$161-190k
2 days a week in office
1001+ employees
Company mission
To grow the small business economy.
Role
Who you are
- The ideal candidate is proactive, self-driven, and able to manage their workload with minimal supervision.
- Bachelor's Degree in Business, Finance / Accounting, or related discipline
- 12+ years of experience in payroll operations, with specific experience in a global company
- Thrive in a global, fast-paced, and dynamic work environment. Ability to manage high job complexity and constant multi-tasking with exceptional attention to detail; Well organized, able to prioritize well, work efficiently; Shows flexibility as workloads fluctuate
- Strong background in international payroll as well as expertise in US federal, state, and local payroll taxation
- Experience in a high volume company supporting a population of 2500k+ exempt and non-exempt employees using Workday
- Strong project management experience and drive to streamline processes at scale
- Experience onboarding new payroll vendors and transitioning global payroll to different systems
- Ability to communicate effectively with cross-functional business partners, internal/external stakeholders
- Strong understanding of upstream data inputs and end-to-end integrated processes related to time & attendance, benefits and payroll
- Strong problem-solving, planning, and execution skills, coupled with an ownership mentality to ensure tasks are seen through to completion
- Experience mentoring, coaching, and development to create high-performing teams
- Is able to go into the New York City/San Francisco office two days per week
- Is able to meet in person for their team's scheduled collaboration weeks, traveling if necessary to the hub where their team is based
- Special projects and assignments as needed
What the job involves
- Now is the perfect time to join Gusto as an Internal Payroll Technical Subject Matter Expert (SME).
- As we build our Foundation teams, we’re bringing in the talent that will take us to the next level, and this role will be a key part of that journey
- As we expand and take on more international opportunities and larger transactions, we’re looking for a player-coach who can also serve as a technical advisor to internal stakeholders.
- This role involves leading the team by fostering independence, offering support when necessary, and holding team members accountable while empowering them to take ownership of their projects and tasks
- Lead global payroll team and ensure accurate and timely processing of payroll for over 2,500 employees; Set a strategic direction and vision to support growth, scale of the operations and oversee operations to drive strong performance and goal achievement
- Manage the relationships and monitor the effectiveness of all global payroll service providers while assessing the need for change when we have outgrown a partnership
- Proactively partner and collaborate with key stakeholders such as Compensation, Benefits, Stock Administration, IT, Finance, Tax, Legal and third-party service providers to ensure seamless, compliant practices
- Develop additional payroll procedures, controls and ensure streamlined preparation, documentation, and disbursement of payroll-related payments
- Scale processes to enhance payroll operational efficiency including the design and implementation of internal controls and maintain payroll policies and procedures
- Implement new approaches and automation, policies and procedures that affect continual improvements in efficiency of services performed
- Oversee payroll audits on data and system maintenance, including, but not limited to new hire set up, tax forms processing, local taxes, timekeeping input, direct deposit set up, benefits set up, terminations, and garnishments processing; Perform and monitor internal controls related to payroll to comply with internal controls and other country-specific legal requirements; recommend improvements to optimize processes
- Partner with our tax team and external tax consultants to ensure we remain current on new legislation and regulatory rulings impacting payroll
- Provide regular payroll-related operational and financial metrics, insights to leadership and service level agreements are met by the team (e.g., response times, issue trend analysis, resolution of tickets)
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 400,000 customers and a multi-billion dollar valuation. And in 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that has seen it reach key profitability benchmarks. It continues to expand its platform, most recently partnering with Parafin to launch a payroll line of credit for small businesses. With a growing suite of services and a clear focus on supporting small businesses through changing economic conditions, Gusto looks set to sustain its momentum and further strengthen its position in the HR and payroll technology market.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.3m
Company benefits
- Health and Wellbeing: Medical, dental, and vision insurance for employees and dependents. Family care and support, including family planning and fertility benefits. Gender-affirming care and support. A variety of mental health resources.
- Time Away: It's important to take time away for yourself or to take care of your family. Gusto offers paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more!
- Free meals and refreshments: If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!
- Perks:
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(Co-Founder & CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(Co-Founder & CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Co-Founder & Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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