Cloud Engineer, Thrive
Linux and Automation
More information about location
NextGen technology outsourcing provider
Be an early applicant
NextGen technology outsourcing provider
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To be recognized as the leading technology service provider to the Mid-Market and sophisticated SMB clientele around the world.
Role
Who you are
- The ideal candidate brings hands-on IaC experience, strong Linux troubleshooting skills, and a mindset oriented toward automation and operational excellence – all with a security first focus required to avoid unexpected downtime
- 3-5+ years of hands-on Linux system administration experience with strong proficiency in Ubuntu Linux including systemd, networking, storage management, and security hardening
- 2+ years of experience with Infrastructure as Code tools, specifically Ansible (roles, playbooks, inventories) and Terraform (state management, CI/CD plan/apply workflows)
- Hands-on familiarity with HPE Morpheus Enterprise or similar HVM/KVM platforms for VM provisioning, template management, and self-service automation; experience with VMware vCenter is a strong plus
- Working knowledge of NetBox for IPAM, DCIM, and network source-of-truth management; experience with NetBox API integrations preferred
- Proficiency in scripting languages for automation and tooling development
- Solid understanding of networking fundamentals including TCP/IP, VLANs, DNS, DHCP, routing, and firewall rules as they apply to virtualized and cloud environments
- Familiarity with Git-based version control and collaborative workflows (GitLab or GitHub)
- Ability to diagnose and resolve complex system and infrastructure issues independently and under pressure
- Strong documentation habits - able to produce accurate and maintainable runbooks, topology diagrams, and change records
- Ability to work in a fast-paced environment with a diverse workload
- Strong team player - collaborates effectively with peers and cross-functional teams to solve problems
- Proactive, change-oriented mindset - actively seeks process improvements and drives automation-first approaches
- Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
- Bachelor's degree in Computer Science, or a related discipline — or equivalent combination of education and relevant work experience
- Knowledge of ITIL and ITSM best practices
- Preferred Certifications: Linux Professional Institute Certification (LPIC-1/LPIC-2) or Red Hat Certified System Administrator (RHCSA); Red Hat Enterprise Linux Automation with Ansible (RH294) or better; HashiCorp Terraform Associate (003 or 004)
What the job involves
- The Cloud, Engineer - Linux and Automation is responsible for the administration, automation, and continuous improvement of Thrive's Linux-based infrastructure. This role serves as an escalation point for Tier 1 issues and works closely with senior engineers and architects to design and implement repeatable, code-driven infrastructure solutions
- The engineer will maintain and develop automation frameworks using Ansible and Terraform, assist with managing Thrive’s private cloud on HPE Morpheus Enterprise and VMware ecosystems, and ensure Ubuntu-based systems are secure, patched, and operating within established SLAs
- Administer, monitor, and troubleshoot Linux systems (primarily Ubuntu) across physical and virtual environments
- Serve as a Tier 2 escalation point for infrastructure incidents; perform root cause analysis and implement remediation actions
- Manage and operate virtual machine workloads within HPE Morpheus Enterprise HVM and VMware ESXi, including VM provisioning, lifecycle management, and hypervisor-level troubleshooting
- Define and enforce standardized build documentation
- Develop and maintain Ansible playbooks for configuration management, OS patching, application deployment, and compliance enforcement
- Write and manage Terraform configurations for infrastructure provisioning and lifecycle management
- Enforce infrastructure-as-code best practices including version control and peer review
- Maintain and update NetBox as the authoritative source of truth for IP address management (IPAM), DCIM asset records, and network topology documentation
- Integrate Netbox with IaC tools for automation of routine physical equipment commissioning
- Participate in change management processes, ensuring all changes are documented, reviewed, and approved in alignment with Thrive's ITSM standards
- Perform routine system health checks, capacity reviews, and performance tuning for Linux servers
- Maintain and improve internal runbooks, technical documentation, and knowledge base articles
- Collaborate with networking, security, and cloud teams to resolve cross-functional infrastructure issues
- Participate in an on-call rotation to support critical infrastructure incidents outside of standard business hours
- Identify opportunities to improve operational efficiency through automation and standardization
- Work Schedule: Standard business hours with participation in an on-call rotation
Our take
Founded in 2001 as an IT service, Thrive has grown into an end-to-end solution for cybersecurity and Cloud offerings, helping businesses to evolve digitally and securely. Its services are used by the aerospace, social housing, education, retail and other industries.
Thrive has expanded its operations across North America, the Asia-Pacific, and Europe through more than 20 strategic acquisitions. Although it operates in a crowded field of customer experience and digital transformation companies, its numerous awards and robust portfolio have sustained its success for over two decades.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Comprehensive Benefits Package
- Paid Annual Leave and Holidays
- 401K and Company Match
- A Learning Company
- Smart and Diverse Environment
- Annual Company Events
- Flexible Schedules
- New Employee Referral Program
Company HQ
Foxborough, MA
Leadership
Bill McLaughlin
(CEO & Board Member)Bill previously co-founded The Jillian Fund where he served as the Chairman of the Board for 11 years. He also served as a Senior VP of Strategic & Major Accounts at Kaseya and as EVP & CTO of Managed Services at Atlantic Tomorrow's Office.
Scott Steele
(COO)Prior to joining Thrive in 2024, Scott spent 9 years at HP as VP & Head of Systems & Infrastructure, Contractual Systems, and Managed Services Systems, Digital & Transformation Organization. Before that he spent over 2 years at Hewlett-Packard as a Senior Director of Managed Services, WW Service Deliver & Infrastructure.
Michael Gray
(CTO & VP of Technology)Michael joined Thrive in 2007 as a Director of Network Operations, moving into the role of VP of Technology in 2016 before adding CTO to his title in 2017.
Joe Waleck
(CRO)Joe joined Thrive in 2023 as CCO, moving into the role of CSO in 2024 and CRO in 2025. Prior to this, he spent nearly 16 years at Presidio as the VP of Sales, 2 years at Cisco Systems as a Key Account Manager, and nearly 5 years at AT&T as a Client Business Manager.
Kristina O'Connell
(CMO)Kristina joined Thrive in 2023 as an EVP of Marketing before moving into the role of CMO in 2024. Previously, she founded acorn and served as a VP of Corporate Affairs & Marketing at Dascena.
Kimberly Saturley
(CPO)Prior to joining Thrive in 2025, Kimberly spent 4 years at Aqua Security as the Head of Americas & Global GTM HR, VP of People (American & Global GTM), and Chief HR Officer. She also served as the CPO at Medicus Healthcare Solutions and as Director of HR at Zerto.
Prior to joining Thrive in 2025, Nicholas was the Chief Legal Officer & Corporate Secretary at Transfix, VP & Deputy General Counsel at Advance and Counsel, Corporate Department at Paul, Weiss, Rifkind, Wharton & Garrison.
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