Senior Implementation Manager, Wunderkind
EMEA
2-3 days a week in office (Soho, London)
Performance marketing channel
Job no longer available
Performance marketing channel
501-1000 employees
Job no longer available
2-3 days a week in office (Soho, London)
501-1000 employees
Company mission
To unleash the extraordinary power of individuality and become the world's leading behavioural marketing software.
Role
Who you are
- 4+ years of professional experience, including 2+ years in SaaS implementation or consulting, with proven leadership in complex client engagements
- Strong track record of high-stakes project management with executive stakeholders
- Expertise in digital marketing/MarTech ecosystems (e.g., ESPs, commerce platforms, tag managers)
- Exceptional problem-solving, communication, and relationship-building skills
- Ability to navigate competing priorities, drive alignment, and deliver results under tight deadlines
- Highly skilled in translating technical concepts into strategic business value
- Solutions-driven, proactive, and committed to exceeding client expectations
What the job involves
- As an Implementation Manager, you will lead the successful onboarding, expansion, and strategic integration of Wunderkind's solutions for our clients
- Acting as a trusted advisor, you will partner with executive client stakeholders to deliver tailored implementation strategies that drive measurable value
- With deep expertise in project management, cross-functional collaboration, and marketing technology, you will elevate the client experience while advancing internal processes
- Lead end-to-end implementation for new clients, ensuring seamless onboarding and sustained success
- Manage strategic projects for existing clients, such as product expansions, re-integrations, and custom initiatives
- Develop a deep knowledge base of your clients' technical setups, business needs, and performance preferences to serve as a strategic advisor over the long term
- Build and nurture relationships with executive-level stakeholders in marketing, technology, and design
- Serve as the primary internal and external point of contact, collaborating across Professional Services, Customer Success, and Product teams
- Translate complex technical concepts into actionable solutions for diverse audiences
- Oversee cross-functional teams in design, engineering, and QA to deliver on-time and within scope
- Proactively identify and resolve risks or blockers to achieve successful outcomes
- Drive continuous improvement of implementation processes and contribute insights to new product launches
Salary benchmarks
Our take
Founded in 2010, a start-up initially named Bounce Exchange rebranded to Wunderkind in 2020, a textbook example of nominative determinism. On a mission to be extraordinary, this marketing technology company enables brands to connect with the public in more personalised ways.
The name indeed fits the brand, finding itself as the leading performance marketing engine of its kind, boasting an impressive client list of more than 1,000 top brands and publishers, including Uniqlo, Refinery29, and HelloFresh. Wunderkind has earned its position by permanently positioning itself ahead of the curve in regard to what audiences want, shifting its model depending on projected trends, such as the expected blossoming of text message marketing.
After its 2023 Series C round, the company is still experiencing rapid growth and is focused on further investment in product development, hiring, and ongoing market expansion. Wunderkind is clearly steering towards becoming the global leader in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2023
$76m
SERIES C
May 2018
$37m
SERIES B
Total funding: $151.9m
Company benefits
- Health: Good health is important so employees and their families are offered private medical insurance and dental cover. Employees receive a generous contribution towards long term sickness and disability. And have 24/7 access to the Employee Assistance Program.
- Life insurance cover offers a peace of mind.
- PTO: Wunderkind provides 25 days paid time off for vacation, personal reasons and sick days plus UK Public Holidays and paid company holidays.
- Parental Leave: When Wunderkinds have their own wunderkinds, they are entitled to 20 weeks primary care leave or 12 weeks secondary care leave.
- Professional coaching: Employees have the opportunity to connect with a professional coach for a totally confidential conversation about their performance, growth, relationships, company culture, whatever is on their mind.
Company HQ
World Trade Center, New York, NY
Leadership
Ryan Urban
(CEO)Previously served as CEO for eUrbanWorks. Experience as Head of Marketing for Bonobos, later sitting on the Advisory Board, as Chief Revenue Officer for BabyAge.com and Head of eCommerce for BrickHouse Security.
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