Senior Engineering Manager, Fingerprint

• Leadership Experience: 5+ years managing and scaling agile software engineering teams with a track record of developing strong engineering talent
• Technical Expertise: 10+ years building large-scale web applications, ideally in the SaaS space, with expertise in cloud-hosted, customer-facing products. Enough hands-on experience to evaluate architectural tradeoffs, assess delivery risk, and challenge assumptions when needed
• Execution Excellence: Demonstrated ability to lead teams that deliver predictably, maintain high quality, and improve velocity over time
• Product Sensibility: Experience with product discovery, delivery, and iterative improvement in fast-moving environments
• Cloud & Platform Skills: Strong understanding of cloud architectures (e.g., AWS, GCP), distributed systems, and modern dev-ops practices
• Communication: Outstanding ability to partner across functions, explain technical concepts to non-technical stakeholders, and align teams on mission-critical outcomes
• Growth Mindset: Demonstrated ability to adapt to ambiguity, pivot when needed, and motivate teams to own outcomes in high-growth contexts

Desirable

• We’re hiring a Senior Engineering Manager to lead and elevate two mission-critical squads – Dashboard and Growth
• In this role, you’ll balance deep technical judgment with high-impact leadership, uniting strategic vision with scalable execution
• You’ll enable teams to build decisive product experiences that drive adoption, retention, and value realization – from intuitive onboarding flows to high-scale analytics that power mission-critical decisions for our customers
• This is not just a people-management role – this is a hands-on leadership role for someone who sets a high bar for execution, moves teams forward with urgency, and influences technical direction through strong judgment and partnership with senior engineers
• Lead the effort to create delightful, product-led growth experiences that turn trial users into loyal customers. Your team will define and build:
• Onboarding flows and PLG conversion milestones
• Product engagement features (e.g., “aha moments” like Recipe builders, interactive walkthroughs)
• Feature discovery mechanisms that accelerate value realization
• Oversee the engineering of Fingerprint’s core customer console – the analytics and control center customers use to:
• Monitor device signals and fraud risk
• Configure account settings and detection rules
• Understand performance, adoption, and operational health
• You’ll empower both technical and non-technical customers with performance, clarity, and insight
• Coach, mentor, and grow engineers across two squads
• Set and uphold a high performance bar, addressing underperformance directly while creating clarity around expectations and outcomes
• Drive teams to operate with speed and focus, ensuring scope, sequencing, and tradeoffs are well understood and intentionally made
• Partner deeply with Product, Design, and GTM teams to translate roadmap vision into reality
• Ensure timely delivery of high-quality features while balancing scale, stability, and performance
• Provide architectural and technical guidance without micro-managing
• Help the team navigate complexity by pushing for simplicity, clarity, and maintainable solutions
• Participate in architectural discussions, occasionally code reviews as needed, and tech planning that influence platform scalability and reliability
• Help teams anticipate and address challenges around scale – both in traffic and in product complexity – ensuring onboarding flows and dashboards remain performant and dependable as usage grows
• Balance urgency with quality by helping teams make pragmatic decisions without over-engineering or unnecessary delays
• Be a visible bridge between engineering and stakeholders across the organization
• Distill technical tradeoffs into effective business decisions and clearly communicate rationale
• What Success Looks Like in the First 6 Months:
• Teams are shipping consistently with high quality and predictable delivery
• Engineers have clear ownership, strong technical standards, and a bias toward action
• The Dashboard and Growth squads operate with urgency while maintaining reliability and scalability
• You’ve raised the bar on execution, estimation accuracy, and technical decision-making
• Product and Engineering move as a tight unit, with fewer surprises and faster iteration