Senior Client Data Solutions Engineer, Intent HQ
Customer intelligence platform
Posted today
Customer intelligence platform
101-200 employees
Posted today
101-200 employees
Company mission
To help organisations have more genuine relationships with their customers by using data and machine learning to understand them on a human level.
Role
Who you are
- 3+ years of software engineering experience in backend or full-stack development
- Proficiency in Python, Java, or Scala (experience with multiple languages is a plus)
- Experience with cloud platforms (AWS, GCP, or Azure) and distributed computing
- Knowledge of big data technologies such as Spark, Kafka, or Hadoop
- Experience with RESTful APIs, GraphQL, or microservices architecture
- Strong understanding of data structures, algorithms, and software design patterns
- Familiarity with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes)
- Excellent problem-solving and analytical skills, with a strong attention to detail
- Passion for AI, data science, and customer analytics
Desirable
- Experience with Edge AI or on-device AI processing
- Knowledge of privacy-first AI technologies and data security best practices
- Familiarity with machine learning frameworks (TensorFlow, PyTorch, etc.)
What the job involves
- As a Senior Client Data Solutions Engineer, you’ll be at the forefront of delivering scalable, high-impact software that powers real-time customer intelligence!
- Design, develop, and maintain scalable, efficient, and secure backend systems
- Design specifications and build configurations to ingest and process client data at scale
- Work with data pipelines to process large-scale structured and unstructured data
- You will work with our clients to gather their data requirements and convert them into data specifications
- Develop APIs and microservices to integrate AI models into real-time customer insights
- Optimize system performance and reliability for high-volume data processing
- Collaborate with cross-functional teams to deliver AI-driven customer analytics solutions
- Ensure code quality through automated testing, code reviews, and best practices
- Stay ahead of industry trends in AI, big data, and cloud technologies
- Primary point of contact with the client from a data perspective and will own the end to end client data provisioning process, ensuring that we get the data we need from our clients in order to fulfil their desired use cases and to deliver the most business value
- We are looking for a talented Senior Client Data Solutions Engineer to join our innovative and expanding Client Operations team
- You will be responsible for developing scalable, high-performance software solutions that drive our AI and analytics capabilities
- Working closely with data scientists, product managers, and cloud engineers, you will contribute to the evolution of our platform, enabling cutting-edge customer intelligence solutions
- You will also design specifications and build configurations to ingest and process client data at scale
- You will be the primary point of contact with the client from a data perspective and will own the end to end client data provisioning Process
Salary benchmarks
Our take
Big businesses collect billions of customer data points including purchases, locations, page views, and phone calls - but most of this data isn't very useful on its own. On top of this, most businesses don’t have the ability to easily combine such diverse data, let alone make sense of it in real-time.
Intent HQ aims to solve this problem with it's privacy-first Customer Intelligence Platform created for Service Providers to manage their user data. Enabling 1-to-1 personalisation at scale, it empowers deep understanding of customers from data, making that data actionable and valuable.
Intent HQ's unique selling point is that it uses cutting-edge AI to fuel this understanding of customers. In fact, it has the ability to rank and quantify someone’s interests with such granularity that it knows, for example, that a person prefers a brand over another brand by a factor of 0.3.
According to Jonathan Lakin, Intent HQ's CEO, the end result of this interest-driven insight is marketing that is more relevant, personal and effective. A merger with Anagog, an edge AI customer engagement platform, will enable Intent HQ to leverage the powers of generative AI to provide even more relevant and personalised interactions.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2015
$4.7m
EARLY VC
May 2014
$6.4m
EARLY VC
Total funding: $11.1m
Company benefits
- 26 days + Public Holidays
- Flexible Working
- Hybrid Working Policy
- Personal Development Opportunities
- Mental Health Counselling
- Family Friendly Benefits
- Company Events
- Company Socials
- Pension Scheme
- Life Insurance
- Income Protection
- Complimentary Breakfast (when in office)
- Cycle to Work Scheme
Company HQ
Fitzrovia, London, UK
Leadership
Jonathan Lakin
(CEO)Previously Managing Director EMEA at Whitelight Systems for 5 years and Angel Investor at Rights Marketing Company for 7 years.
Share this job