AI Pipeline Engineer, Zapier
$98-128k
OTE
Offers commission. Canada OTE CA$98K – CA$128K • Offers Commission
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$98-128k
OTE
Offers commission. Canada OTE CA$98K – CA$128K • Offers Commission
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- Experience in sales operations, revenue operations, AI/automation roles, or founder roles where you engaged with customers or influenced pipeline
- Experience in SaaS or product-led companies is preferred
- Thrive in fast-paced, experimental environments—comfortable testing messaging, outreach motions, and new prospecting tactics
- Technically curious and excited to learn Zapier’s product deeply, including APIs, AI features, and solution-building capabilities
- Highly organized, self-directed, and able to manage outbound and inbound prospecting with discipline
- A clear and compelling communicator with the ability to engage a variety of stakeholders, from end-users to executives
- You’ve used AI tools in your work (or are eager to adopt them quickly) and enjoy optimizing workflows with automation
What the job involves
- Zapier is hiring our first AI Pipeline Engineer to build a net-new outbound and qualification engine for our upmarket GTM motion
- As one of our founding AI Pipeline Engineer's, you will focus entirely on pipeline generation, prospect education, and qualified handoffs to Account Executives
- In this role, you’ll help drive pipeline growth by identifying high-potential prospects, running discovery, educating buyers on AI orchestration and automation use cases, and experimenting with outreach strategies across channels
- You’ll also partner cross-functionally to ensure customer insights strengthen our product and GTM processes
- Research and identify high-quality outbound prospects using product signals, intent data, and persona insights
- Run early-stage discovery to understand prospect needs and determine fit for Zapier’s upmarket offerings
- Qualify inbound leads quickly and accurately to ensure smooth handoffs to AEs
- Success is measured by qualified opportunities sourced and accepted by AEs
- Conduct short discovery, education, or “micro-demos” focused on business problems and high-level use cases
- Inspire prospective customers by showcasing relevant automation opportunities and connecting Zapier to their business needs
- Partner with Sales Leadership to design and test new outreach sequences, messaging, and persona-based sales plays
- Leverage AI and automation tools to scale high-quality outreach and improve response rates
- Build repeatable approaches for engaging product-qualified leads (PQLs) and early-stage expansion opportunities
- Document learnings from discovery conversations and outreach experiments
- Share insights with Sales, Marketing, Product, and RevOps to strengthen enablement, positioning, and product roadmap decisions
- Participate in cross-functional projects as we refine our upmarket GTM motion
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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