Head of Workplace Technology, Miro
+ Equity
2-5 days a week in office
Visual workspace for innovation.
Open for applications
Visual workspace for innovation.
1001+ employees
Open for applications
+ Equity
2-5 days a week in office
1001+ employees
Company mission
To empower teams to create the next big thing.
Role
Who you are
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 10+ years of IT management experience, including at least 5 years in a senior leadership role
- Experience leading IT in organisations with 2,000+ employees across multiple global locations
- Proven track record in developing and executing IT strategies that drive business success and enhance productivity
- Expertise in change management and leading digital transformation at scale
- Excellent communication skills, with experience managing distributed teams
- Hands-on experience with emerging technologies such as artificial intelligence (AI), machine learning (ML), robotic process automation (RPA)
- Strong familiarity with the Atlassian suite (Jira, Confluence, Bitbucket), Identity and access management solutions such as Okta
- Expertise in cloud computing platforms such as AWS and Azure
- Experience managing Apple environments using Jamf and administering Google Workspace
- Knowledge of showroom technologies and video conferencing solutions to support hybrid work environments
- Knowledge of IT governance frameworks, compliance standards, and best practices for security
What the job involves
- Reporting into Miro's CIO & Head of Business Transformation, this leadership role will oversee three key areas:
- Office Operations: Manage the daily IT operations, ensuring an exceptional employee experience for Mironeers worldwide
- Workplace (and Hybrid) Experience: Drive global initiatives to enhance office collaboration and lead the evolution of our physical and digital workspaces
- Agile & Employee-Centric IT Programs: Collaborate with cross-functional teams to implement strategic IT initiatives, ensuring compliance with corporate security and audit requirements
- We are seeking a visionary Head of Workplace Technology to redefine IT at Miro, transforming it into a strategic enabler of collaboration and innovation. This role extends beyond traditional IT leadership, leveraging cutting-edge technologies, including AI and automation, to create a seamless, high-performing digital workplace for our global teams
- You will lead a high-performing team and foster a culture of continuous improvement. You'll partner with cross-functional teams to drive forward-thinking solutions that enhance productivity, collaboration, and security. Your leadership will be instrumental in shaping Miro’s future workplace and delivering a meaningful impact across the organisation
- Develop and execute a workplace technology strategy that aligns with business goals, enhances employee productivity, and drives digital transformation
- Act as a change agent, advocating for AI adoption and emerging technologies to optimise IT operations
- Integrate AI and automation into IT workflows and the operating model, to enhance efficiency and effectiveness
- Lead and inspire a team of 20 IT professionals across six global locations, cultivating a world-class, engaged workforce
- Foster a culture of innovation and continuous improvement, ensuring alignment with Miro’s core values and ways of working
- Take a product-centric approach to internal IT systems, prioritising employee needs and maximising value
- Partner with the Workplace team to create a seamless in-office and hybrid work experience that boosts employee satisfaction
- Oversee the selection, implementation, and optimisation of core collaboration and productivity platforms
- Work closely with Business Technology, People Technology, and other departments to deliver an integrated, streamlined technology experience across the company
- Lead day-to-day IT operations while spearheading innovation projects to refine processes and systems
- Optimise IT budgets, ensuring cost-effective resource allocation and procurement
- Establish governance frameworks, policies, and standards to maintain compliance with regulatory requirements and industry best practices
- Partner with corporate security to uphold cutting-edge security standards, balancing robust protection with business agility
Application process
- 01. Recruiter Screen
- A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro
- 02. Hiring Manager
- The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes
- 03. Skill Assesment
- An interactive presentation to see your skills in action, based around a particular case study or business problem
- 04. Meet the Team
- Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture
- 05. Leadership Round
- Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro
Our take
Millions of employees worldwide have moved to remote working, but existing tools are holding back the potential for collaboration. Tools such as Zoom and Microsoft Teams already provide remote communication platforms to millions of users, but they generally compromise on features required to emulate the team collaboration experience.
Miro has created a platform that provides enterprise tools such as collaborative whiteboards and mind-map software into an accessible and integrated service. As opposed to providing an 'all-in-one' add on, Miro allows businesses to customize and integrate the tools and resources within their individual platform to cater to the team's specific requirements.
Miro’s initial strategy of offering free and discounted subscriptions and then moving to paid models has paid off. The platform currently has over 35 million users and is trusted by enterprises such as VMware, Zendesk and Frog. As part of its ongoing battle with Zoom, Miro acquired video-chat startup Around in 2022, to remain competitive in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2022
$400m
SERIES C
Apr 2020
$50m
SERIES B
Total funding: $476.8m
Company benefits
- Medical Insurance coverage
- Being in a collaborative workspace with passionate, driven colleagues
- Working with some of the most creative high-tech talent
- Learning outstanding sales skills that will take your career to another level
- Being part of a culture of learning & development for professional growth
Company HQ
The East Cut, San Francisco, CA
Leadership
Andrey Khusid
(CEO)Prior to Miro, they founded Vitamin Group specialising in digital technologies and multimedia projects.
Oleg Shardin
(Board Member)They have a Master's degree in Strategic Management. They founded the Vitamin Group in 2005 prior to founding Miro. Initially served as COO for Miro.
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