Senior Technical Account Manager, Beacon Platform
$150-200k
4+ days a week in office
Developer platform for capital markets
Be an early applicant
Developer platform for capital markets
101-200 employees
Be an early applicant
$150-200k
4+ days a week in office
101-200 employees
Company mission
To supercharge developer productivity, enabling innovative financial services firms to get more value out of their R&D.
Role
Who you are
- 7+ years of experience with a relevant software vendor, consultancy, or market participant; ideally in a customer success, technical account management, or software development role
- Experience managing relationships with clients/stakeholders and managing external projects
- Experience in the financial space (trading, risk management, hedge funds, etc.)
- Strong technical expertise in solution architecture within public clouds (AWS, Azure, etc)
- Experience with at least one of the following languages is a must: C++. Rust, Python
- Experience with financial engineering and modeling or data science in relevant industries
- Experience with SDLC tools and agile development
- Strong analytical and problem-solving skills; hands-on approach to resolving technical issues
- Excellent verbal and written communication skills; strong attention to detail
- Persistence and adaptability – expect and embrace change and challenges in a start-up environment
Desirable
- Experience with cloud infrastructure, Docker, Linux administration
- Knowledge of fixed income, equity, and FX/IR/commodity derivative markets
What the job involves
- We’re looking for a Senior Technical Account Manager to manage relationships with clients and help them drive value from Beacon Platform by understanding their needs and focusing on technical solutions
- This differs from a standard AM role due to the technical nature and the emphasis on having a background in development and an understanding of the financial space
- Proactively manage relationships with a small portfolio of clients throughout their Beacon journey (signing, onboarding, go-live, etc.). Conduct regular touchpoints and business reviews to discuss client needs, support, and insights
- Develop expertise about your clients, their business, and their use of Beacon; build internal knowledge/health metrics/reporting about your clients and scale across Beacon Sales, Product Management/Engineering, Client Support, etc
- Work closely with clients and Beacon Client Support to resolve technical incidents and questions
- Work closely with the Sales and Account Management team to understand client needs, drive feature adoption/user expansion, and uncover opportunities for client projects/professional services
- Work with Beacon Product Management/Engineering to champion the interests of their clients and inform product roadmap and feature request decisions based on the Voice of the Customer
- Drive adoption and expansion by supporting the rollout of new features and helping the customer set and achieve objectives with Beacon Platform; coach customers on best practices to get the most out of the platform
Our take
Born from its founders' decades of collective experience, Beacon Platform is a a next-generation, cloud-native, quant development platform that allows users to make the best of the custom risk management and trading applications they deploy and use on a daily basis.
The platform promises to make firms more agile. It does so by boosting developer productivity, increasing the return-on-investment of research and development efforts. Users are able to build apps in mere days (through rapid prototyping tools), allowing them to spend more time otherwise generating business value.
Past funding has been put to expanding Beacon's workforce, particularly in engineering and sales, and scaling across markets in new locations. The integration of the platform by Blackstone, a global alternative asset manager, was a key moment for the company. And it will need to continue such endeavours if it's to stay ahead of the curve.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2021
$56m
SERIES C
Jan 2020
$20m
SERIES B
Total funding: $96.5m
Company benefits
- A hybrid work environment that accommodates personal time and unique working arrangements
- Paid holidays, sick days, and a generous PTO policy (including days off for volunteering)
- Medical, dental, and vision insurance
- Performance-based bonuses
- 401(k) plan and other national retirement savings plans
- Professional development programs
Company HQ
Financial District, New York, NY
Leadership
Mark Higgins
(Co-Founder & Chief Analytics Officer)Previously VP at Goldman Sachs and a Managing Director at JP Morgan.
Kirat Singh
(Co-Founder & CEO)Previously worked in Strategy roles at Goldman Sachs and JP Morgan and as a Managing Director for Bank of America.
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