Solutions Engineer, Noibu Technologies

Salary not provided

+ Employee Stock Option Plan + potential variable pay or bonus arrangements

JavaScript

Mid and Senior level

Toronto

eCommerce error monitoring platform

Be an early applicant

eCommerce error monitoring platform

21-100 employees

B2BAnalyticsBusiness IntelligenceSaaSData Sharing

Be an early applicant

Salary not provided

+ Employee Stock Option Plan + potential variable pay or bonus arrangements

JavaScript

Mid and Senior level

Toronto

21-100 employees

B2BAnalyticsBusiness IntelligenceSaaSData Sharing

Company mission

Noibu is on a mission to build the best company for its customers and its team - passionately ensuring eCommerce sites don't lose revenue and can provide a seamless experience for their customers.

Job

Company

Role

Who you are

Proven experience demonstrating technical product features to a wide range of audiences including enterprise clients
Previously built out and advised on technical solutions & integrations for eCommerce brands
Strong technical background, preferably experience in a web development environment. Your experience offers a strong understanding of technical components around different JavaScript frameworks, server-side integrations, and eCommerce platforms, as well as troubleshooting and root cause diagnosis of complex errors happening in these environments
High emotional intelligence - you enjoy building relationships, value collaboration, and have a good sense of others’ motivations
Excellent communication skills, you are comfortable working with and supporting stakeholders at all levels of the organization about topics that vary from operational strategy to specific tactical details

What the job involves

Noibu is looking for an exceptional Solutions Engineer to join our growing Pre-Sales team as we enter a new phase of expansion
As an important contributor of our Sales team, you will take the lead on all aspects of technical sales demonstrations
You will draw upon your strong technical experience to expertly answer queries regarding the functionality and implementation of our industry-leading product
Provide technical support to our sales and partner teams through various channels
Become an expert on Noibu’s platform and integrations
Work to help vet and close deals from a technical requirements perspective
Develop, present and deliver high-impact demonstrations and proof of concepts
Explore creative ways to develop on the platform and answer technical inquiries
Develop technical solutions to help prospective clients troubleshoot and resolve complex issues
Partner with our engineering teams and oversee the enablement of new client integrations and onboarding

Our take

Noibu develops software that detects and resolves glitches in online stores, helping eCommerce companies supply better experiences for their customers and hence improve their retention and revenue.

The Noibu platform monitors functions such as add-to-cart and checkout, as well as providing notifications if the site were to go down. With more and more stores moving online, and a long list of reasons an eCommerce site might experience issues, a product such as Noibu's is likely to be in growing demand.

In 2023, the company was ranked number 8 on Globe and Mail’s list of fastest-growing firms, highlighting the vast growth it has undergone. Serving brands such as Avon, Champion, and Guess, it is clear Noibu's error-monitoring software is meeting an industry need, and it will be interesting to see what further successes it achieves.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (4.3)

Company

Company benefits

Unlimited Vacation
Health & Dental Benefits from day 1
Health Care Spending Account
Accessible Team Socials
Flexible Working Style
Endless Learning & Growth
The Best Tech

Company HQ

The Glebe, Ottawa, ON

Leadership

Kailin Noivo

(President & Co-Founder)

Was CRO of the company for 1.5 years. Worked in Finance at the BMO Financial Group, and was Director of Marketing and Public Relations at the Telfer Business Law Association.

Robert Boukine

(CEO & Co-Founder)

Previously the company's CPO for 4 years. Was Senior Financial Advisor at CIBC, and worked in Digital Projects and Finance for Startup Canada.

Filip Slatinac

(CTO & Co-Founder)

Graduate of the University of Ottawa, with a BASc in Software Engineering.

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