Commercial Operations Analyst, OpenGov
Deal Desk
$65-78k
OTE
Cloud ERP software for the public sector
Open for applications
Cloud ERP software for the public sector
501-1000 employees
Open for applications
$65-78k
OTE
501-1000 employees
Company mission
To power more effective and accountable government.
Role
Who you are
- Bachelor’s degree in Business, Finance, Accounting, or a related discipline is required
- A minimum of 2 years of experience in deal desk operations, sales operations, finance, or a related field is preferred. Relevant internships or academic projects may be considered
- Familiarity with B2B SaaS deal structures or similar environments is preferred
- Strong problem-solving skills, with a focus on learning and applying established guidelines to resolve routine challenges
- Curiosity about emerging technologies, including artificial intelligence (AI), and their potential to improve operation processes and decision-making
- Ability to adapt to a fast-paced environment and manage evolving priorities with guidance from the manager
- Clear written and verbal communication skills to articulate findings (e.g., pricing and deal structures) and collaborate effectively within the team
- Proficiency in Google Suite (or Microsoft 365) and basic knowledge of Salesforce or other CRM systems is preferred
- Familiarity with operational tools (e.g., CPQ, Tableau, Outreach) and quoting tools is highly preferred
What the job involves
- The Commercial Operations Analyst I plays a critical role within the Commercial Operations team by providing foundational support for the deal desk and sales management functions
- This position is integral to facilitating efficient deal execution and achieving team objectives through the management of pricing strategies, order forms, contract vehicles, and the coordination of deal progression to completion
- Additionally, the role emphasizes driving process improvements, maintaining data integrity, and delivering actionable insights to inform strategic decision-making
- Assist in streamlining deal desk processes by collaborating with sales leadership, field teams, and operations to identify and resolve bottlenecks in deal execution
- Manage the order management process by preparing order forms, managing quote approvals, ensuring alignment with cooperative contract vehicles, resellers, and distributors, and adhering to established guidelines
- Perform pricing analyses under the guidance of senior team members, contributing to optimized deal structuring and alignment with financial metrics
- Assist in the development and maintenance of dashboards and tools that enhance visibility into deal performance, ensuring data accuracy and alignment with team objectives
- Ensure compliance with standard booking metrics through accurate deal data review and adherence to revenue recognition guidelines
- Contribute to the identification of process improvement opportunities within the commercial operations workflow to support scaling efforts
- Maintain CRM (Salesforce) data integrity, ensuring accurate and consistent information across sales and operations systems
- Provide routine analysis and reporting to support deal desk operations and address specific ad hoc requests from sales management or leadership
Our take
As the world digitises, governments must innovate their operations to deliver the highest standard of service. OpenGov offers cloud software products to help governments manage performance, improve budgeting, and visualise operational intelligence, as well as providing comprehensive open data.
OpenGov is the leader in local government software. Its cloud-based products, which aided a number of public agencies through the pandemic, include citizen services, procurement, budgeting and planning capabilities - made comprehensive by a series of strategic acquisitions. The company's coherent and integrated software solution significantly reduces the stress on government systems, allowing them to work smarter and better for their citizens.
OpenGov serves over 1,600 governments across the US, and continues to secure new clients. It also has made several partnerships towards improving its range of services which will enable it to remain a powerful tool for governments wishing to digitally transform.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2022
$50m
LATE VC
Oct 2021
$50m
LATE VC
Total funding: $228m
Company benefits
- Work from anywhere
- Unlimited vacation
- Mission-driven colleagues
- World-class healthcare
- Professional development
Company HQ
China Basin, San Francisco, CA
Leadership
Zachary Bookman
(Co-Founder & CEO)Prior to co-founding OpenGov, was a Principal for Formation 8 and a Special Advisor with ISAF in Afghanistan, focusing on rule of law and governance.
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