Senior IT Manager, Vortexa

• Extensive knowledge and experience of managing Google Workspace, Office365, EntraID and the Atlassian Suite
• Extensive knowledge in device/endpoint management, primarily within Microsoft Intune (MacOS & Windows)
• Experience with managing SaaS applications and building SaaS implementation strategies
• Experience in managing and maintaining Meeting Rooms, specifically Microsoft Teams rooms and Logitech Rally
• Confidence in managing office networks using SDN technology (TP-Link Omada is currently used)
• Experience in developing and maintaining IT operational policies, procedures, and documentation in-line with best practice to ensure consistent and efficient service delivery
• A passion for user experience, and an automation mindset. Consistently reducing manual processes, increasing benefit to your team and the business
• Had previous experience overseeing the IT budget, ensuring that resources are allocated efficiently, and financial goals are met
• A delivery orientated and self-motivated mindset
• Strong analytical and problem-solving skills, adapt at understanding risks, issues and opportunities and developing clear solutions
• Excellent spoken and written communication skills, with the ability to build relationships and communicate well at all levels of the organisation
• Experience owning the data and cyber-security posture of the business across all aspects of technology. Ensure the 24/7 effectiveness, security, and legal compliance of all IT systems, hardware, software, and data. Assure data protection and systems security through appropriate monitoring and remediation in accordance with clear IT security policies
• An excellent mentor and leader of a newly growing IT team, ensuring the highest quality of support is delivered to the business
• Able to maintain exemplary standards of internal process and user facing IT documentation
• A bastion in maintaining high levels of security standards within and surrounding the business
• Accessible and flexible to other functions and their requests. Supporting and empowering them with their projects and ensuring success
• Able to maintain positive relationships with vendors and suppliers to ensure maximum value from agreements

Desirable

• We are an ever-growing tech scale-up looking for a delivery orientated and self-motivated Senior IT Manager to adopt and grow our existing IT function, which is still in its early stages
• You will enjoy keeping a hands-on approach with the operational and technical aspects of IT, whilst also being responsible for developing and implementing our IT Strategy, ensuring it aligns with the business goals
• You will enjoy developing others and fostering a culture of continuous improvement within your team and across IT at Vortexa
• You will be responsible for owning the data and cyber-security posture of the business, ensuring the 24/7 effectiveness, security, and legal compliance of all IT systems, hardware, software, and data
• You will ensure data protection and systems security through appropriate monitoring and remediation in accordance with clear IT security policies