Pre-Sales Engineer, Sinequa

• Bachelor’s or Master’s Degree from an accredited institution in a technical field (CS/IS/IT, Engineering)
• 5+ years of experience in an engineering / technical role
• Experience in a client facing role (internal or external customers) or strong desire to work closely with customers
• Strong collaboration skills, with an understanding of the importance of timely and effective problem-solving
• Excellent oral and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences
• Ability to work in a fast paced, team environment
• Technical curiosity and a hands-on mindset – Excitement for new technologies and understanding how things work under the hood
• Ability to understand and troubleshoot code written in Angular and at least one backend language (e.g., C#, Java, or C++)
• Proficiency in SQL/NoSQL Databases
• Comfortable navigating and understanding systems within the Microsoft ecosystem, including Windows and Azure Cloud Services

Desirable

• As a Pre-Sales Engineer, you will play a critical role in helping prospects and customers understand the value of Sinequa and how it can solve their most critical challenges
• You’ll be part of a collaborative, high-energy team that values curiosity, ownership, and continuous learning
• You will partner closely with Sales Managers to guide organizations through their evaluation journey - from initial discovery to technical validation
• You will lead product demonstrations, manage proof-of-concept cycles, and provide expert guidance on how to tailor the product - including RAG, agents, and workflows - to meet specific business needs
• You are both a technical expert and a trusted advisor. You seamlessly bridge the gap between business and technology, translating customer requirements into impactful solutions and ensuring a smooth path to adoption
• Solution Design and Customization:
• Engage with prospects to gather technical and business requirements during discovery sessions
• Configure and customize the product - including AI/NLP models, data connectors, and Generative AI workflows - to align with customer requirements and maximize business value
• Adapt and extend the out-of-the-box user experience (UX/UI) to meet specific project needs
• Configure and present tailored demos and proof-of-concepts that showcase the value of our technology and reflect prospective use cases
• Advise prospects on best practices for enterprise search, AI usage, and data access strategies
• Technical Expertise:
• Serve as a subject matter expert on Sinequa’s product, security standards and integration capabilities
• Articulate technical benefits and capabilities of the product in alignment with customer use cases
• Understand and interpret customer data environments (on-prem and cloud) to ensure seamless integration and adequate enrichment of content
• Provide technical input during RFP/RFI processes and respond to prospect questionnaires
• Client Engagement:
• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, from engineers to C-level executives
• Lead technical workshops and Q&A sessions to educate clients and deepen their understanding of the product
• Lead technical pre-sales activities such as product demos and proof-of-concept (POC) cycles, tailored to customer industries and use cases
• Act as a trusted advisor throughout the technical evaluation process
• Collaboration:
• Partner with Sales Managers to support complex, multi-stakeholder deal cycles, including technical discovery, solution design, and executive-level presentations
• Collaborate closely with Customer Success and Operations teams to ensure successful deployments, meet SLAs, and deliver continuous value
• Serve as the voice of the customer by working cross-functionally with Product, Engineering, and R&D to influence roadmap priorities, resolve issues, and advocate for feature enhancements
• Cross-Industry Adaptability:
• Confidently tailor technical presentations and demos across diverse verticals
• Manage multiple active opportunities at various stages of the sales cycle
• Adapting to customer needs and fast-changing technical environments
• Contribute to the evolution of our verticalized solutions in strategic industries such as private equity, legal, and consulting