Workplace Technology Associate Engineer, Checkout.com
3+ days a week in office
To enable businesses and their communities to thrive in the digital economy.
Posted today
To enable businesses and their communities to thrive in the digital economy.
1001+ employees
Posted today
3+ days a week in office
1001+ employees
Company mission
To enable businesses and their communities to thrive in the digital economy.
Role
Who you are
- The ideal candidate will be self motivated and dedicated to learning with a positive can-do-attitude, willing to work in a steadfast, global, and collaborative environment
- Experience and exposure to supporting both Apple OS and Windows devices
- Ability to troubleshoot and fix laptop hardware, upgrade components and support peripheral/accessories
- Creative problem solving skills, with good attitude and willingness to learn and develop
- Customer service mindset
- Basic knowledge of networking, servers and databases is preferred
- Knowledge of Cloud environments would be desirable
- Excellent written and verbal communication skills
- Fluent in English
What the job involves
- Checkout.com is actively looking for an enthusiastic IT Engineer to join our Workplace Technology team
- This team member will be responsible for providing technical support to users on-site and working remotely throughout the region
- In a truly fast paced environment, you'll be the in office point of contact for our users on everything and anything technology related to IT
- With an environment that is predominantly cloud based, this is a great opportunity to work with market leading cloud technologies, ensuring users have access to what they need to do their jobs and helping them get the most out of their tech
- Based in our London headquarters, you'll be helping to maintain the technology in the workplace and working closely with different stakeholders around the business to support their requirements
- Provide customer focussed technical support to our local users, on a mix of Mac & Windows devices
- Support and troubleshoot a wide range of market leading SaaS applications and tools such as Google Workspace, Okta, Jamf, InTune, Slack and Atlassian
- Partner with our Workplace Experience team, to maintain the office technology including desk setups, conference rooms, WiFi and digital signage
- Support and assist with events and the AV technology throughout the office
- Assist with the onboarding of new joiners. Ensuring access and hardware is provided and hosting IT inductions
- Manage local inventory and IT stock levels ensuring all items are recorded and tracked appropriately
- Capable of researching independently and finding solutions to various application issues
- Act as a point of resource for everything technology
- Act as an escalation point for our IT Service Desk team
Salary benchmarks
Our take
The payments industry has exploded in the last decade as eCommerce continues to grow as the use of cash falls. Checkout.com are building the go-to platform for all things related to payments, such as accepting transactions, processing them and detecting fraud. They've secured a steady stream of funding from top investors like Tiger Global Management, and are the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Dashlane, Udacity, Wise, Sony Electronics, and Klarna.
They focus on large merchants and try to make their product as customisable as possible, so that companies integrate Checkout.com as an infrastructure partner in their product. This increases the stickiness of the product and creates many opportunities for them to generate revenue.
Checkout.com have high quality proprietary technology (their platform has been designed from the outset so they can easily deliver incremental services as they expand their offering) and claim to offer the most comprehensive cross-border payment solution for digital commerce.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
People of all backgrounds are welcomed
"DEIB is where Checkout.com takes it to the next level. This company is excellent at building a sense of belonging and celebrating people from all..."
Funding (last 2 of 4 rounds)
Jan 2022
$1bn
SERIES D
Jan 2021
$450m
SERIES C
Total funding: $1.8bn
Company benefits
- Additional day off on your birthday
- Learning scheme: 2 x Learning Days per year, financial support for external courses
- Internal employee communities and social clubs
- Employee-led community outreach, payroll giving and 2 x volunteering days
- Private comprehensive health insurance via BUPA (Medical history disregarded)
- 24 days holiday (plus bank holidays)
- Great Place to Work accredited in the UK and USA
- We proudly provide stock options to our high performing employees under our equity program
- Global Employee Assistance Programme (EAP)
- Family Forming financial support in partnership with Carrot
- Leadership Development Training
- Pension scheme provided via Aegon (We match contributions up to certain amount!)
- Group Income Protection via AIG
- Private Dental Insurance provided via BUPA
- GymPass subscription
- Season Ticket Loan
- Cycle to Work Scheme (Up to £5,000)
Company values
- Aspire
- Excel
- Unite
Company HQ
London, UK
Articles
Leadership
Guillaume Pousaz
(CEO)Previously founded NetMerchant, which sold European currencies to US merchants. Background in mathematical engineering.
People progressing
First joined as a Software Engineer, was promoted to Senior Software Engineer after 1.5 years and was then promoted to Engineering Lead 6 months later. Ignas is now a Senior Engineering Manager.
Betty joined in late 2019 as a Product Analyst. After just 8 months Betty was promoted to a Product Manager, before becoming a Senior Product Manager just 10 months later.
Diversity, Equity & Inclusion at Checkout.com
- Our IT Infrastructure Engineer, Sheryl Lingachetti, spoke to Zoë Schulz from myGwork - LGBTQ+ professionals & allies about trans rights in Mauritius, allyship and the support she has found in her workplace community 🏳️⚧️👇 https://www.attitude.co.uk/life/business/it-engineer-sheryl-on-coming-out-at-work-support-improves-productivity-for-everyone-442696/
- CTRL-ALT-CONNECT is Tech's latest community 🔥 We've partnered with our friends at Wise to create an inclusive community for people in tech to connect over conversation, networking and drinks. Last week we hosted our first panel discussion in our London office, which centred on the topic of Growth. https://www.linkedin.com/posts/checkout_tech-community-activity-7071841326060720129-qDOt?utm_source=share&utm_medium=member_desktop
- Our Pride Community provides a safe and welcoming space for our LGBTQIA+ colleagues and allies to connect, learn, and advocate for change. https://www.linkedin.com/posts/checkout_lifeatcheckout-activity-7074738991102611457-u7v5?utm_source=share&utm_medium=member_desktop
- Our Pride Community spoke with Adel Naamneh, VP of Solutions Engineering to learn about their experiences of being a member of LGBTQIA+ community and the importance of having corporate responsibility on hiring a diverse work force: https://www.youtube.com/watch?v=k0e9WUmNdVk&t=561s
- Read an interview hosted by The Black Young Professionals Network with the leaders of our Black Community: https://byp-network.com/news/314821
- Read more about the 'FinTech for all' charter, of which we were a founding signatory. The charter aims to create a speak up culture across FinTech, eliminating harassment and bullying: https://fintech.inchorus.org/
- Read this inspiring interview hosted by SheCanCode and one of our female QA Engineers: https://shecancode.io/blog/victoria-santiago-qa-engineer
- Our Principal Product Manager Yasmin, also sat down with SheCanCode on two inspiring articles: https://shecancode.io/blog/meet-yasmin-christie-checkout-principal-product-manager-an-inspirational-tech-career-journey and https://shecancode.io/blog/14-pieces-of-practical-product-management-guidance-from-checkout-part-2
- Plus, our Senior Engineering Manager Marina tells her story with SheCanCode: https://www.shecancode.io/blog/how-to-get-the-best-from-your-team-and-your-own-career-from-one-of-checkouts-engineering-leads
- And finally, our Graduates share some insights too: https://www.shecancode.io/blog/grad-programme-insider-tips-from-checkout
- Find out more information at our Diversity and Inclusion webpage: https://www.checkout.com/diversity-and-inclusion
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