Senior Strategy & Operations Associate, Lyra Health
Growth Strategy
$106-146k
+ Discretionary restricted stock units
Mental health employee benefits
Be an early applicant
Mental health employee benefits
1001+ employees
Be an early applicant
$106-146k
+ Discretionary restricted stock units
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- The ideal candidate is a strong communicator and strategic problem solver that can break down ambiguous growth challenges into actionable, data-driven solutions, and is passionate about using technology to drive process efficiencies
- 3+ years experience in management consulting, corporate strategy, digital health, or related experiences. Healthcare experience a plus, but not required
- Highly organized and detail oriented self-starter; able to multitask and prioritize in a dynamic environment
- Strategic problem solver with the ability to structure ambiguous and complex problems
- Strong quantitative analytical skills (Excel/Google sheets/SQL a must); experience with forecasting/ financial modeling nice to have
- Able to distill and effectively communicate the ‘so what’ from complex analytics using large data sets
- Strong project management skills with a demonstrated ability to manage relationships across cross-functionally
- Passion for expanding access to high-quality mental health care
- Experience with process automation or using technology to drive operational efficiencies; preferred but not required
What the job involves
- Lyra is looking for a Senior Strategy & Operations Associate, Growth Strategy to support our Lyra Care clinical programs to help drive long term growth strategy
- Serve as key strategic advisor to Finance and operations leadership on program growth strategy for our Health Plans/ Health Systems channel by owning forecast models for annual and long-range planning
- Own and drive overall strategy on how we forecast health plan & health system demand and subsequently invest in provider supply to support our ambitious growth targets
- Identify and drive cross-functional, strategic initiatives in partnership with Finance, Clinical and operations teams to improve program growth and/or profitability
- Obsess over how programs are performing against forecast and why, and incorporate learnings to project forward-looking program health
- Identify opportunities and drive initiatives to improve forecasting and planning processes through automation and technology
Our take
In the US, millions of people suffer from mental illness each year. This is not only a detriment to individuals, but to businesses as well - with research suggesting that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year.
Lyra Health is out to tackle these issues head-on, by delivering mental health care for employees. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression and substance use disorder.
The company is a key player in the sector alongside peers like Calm, Genoa and Talkspace. Impressively, it boasts a 90% satisfaction rate across its more than 2 million members, demonstrating the impact its products can have.
In 2025, Lyra Health launched a ‘clinical-grade’ chatbot to its offering. This has been met with mixed feelings due to evidence that AI can act unpredictably in response to mental health concerns. It will take time to see whether this feature will enhance or diminish the user experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- 401k and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & Board Chair)Former CEO of the company. Was an Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
Jennifer Schulz
(CEO)Former CEO of Experian North America, Head of Global Online and Digital Products at Visa, and CEO at Verifi.
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