Home Sales Advisor, Opendoor

• ​You have at least 3 years of experience in phone-based sales, with a focus on high-volume, high-activity sales environments
• Proven track record of success in meeting and exceeding sales goals on a monthly and quarterly basis
• Ability and drive to work in a fast-paced, entrepreneurial, and team environment
• General technical proficiency with sales tracking software with an emphasis on quick adjustments and real-time responsiveness
• Driven by helping people navigate life’s biggest decisions with confidence
• You thrive on building trust, solving problems, and guiding customers through complex processes
• You thrive in helping others navigate rare or highly complex transactions, taking ownership of your busy pipeline, and delivering life-changing experiences
• You know how to stay motivated and productive in a role impacted by seasonality
• You’ll bring professionalism and a consultative approach expected in high-consideration transactions with a self-driven sales mindset where trust, expertise, and service delivery are paramount
• Sales-driven and results-oriented. You thrive in a competitive environment, meet challenges head-on, and are motivated by achieving and exceeding sales targets. Picking up the phone to connect with customers energizes you
• Empathetic communicator. You possess exceptional listening skills and high emotional intelligence (EQ). You know how to uncover a customer’s fears and hopes and align them with the best solutions
• Highly organized and detail-focused. Managing multiple tasks, platforms, and deadlines is second nature to you. Your precision ensures no ball is ever dropped
• Adaptable and coachable. You embrace feedback and change, continuously refining your skills and processes to stay ahead in a dynamic environment
• Team-oriented and dependable. You’re a collaborative team player who steps up when needed, supporting colleagues and customers alike with reliability and enthusiasm

Desirable

• The Home Sales Advisor role at Opendoor offers a unique opportunity to be the empathetic and knowledgeable guide homeowners need as they explore their selling options
• This is more than a sales role—it’s about delivering clarity and certainty to homeowners facing one of the most consequential financial and emotional transitions of their lives
• You’ll help customers compare the simplicity and reliability of Opendoor’s cash offer with the risks and complexities of traditional home selling
• Be the trusted guide: Serve as the main point of contact for homeowners considering Opendoor’s solutions, explaining their options with empathy and professionalism
• Consult and sell: Understand customers' unique needs, overcome objections, and clearly communicate the value of Opendoor’s offerings compared to traditional home-selling methods
• Build meaningful connections: Engage customers via phone, video calls, email, and text, creating personalized and impactful interactions that inspire trust and confidence
• Drive results: Proactively manage a pipeline of leads, ensuring customers stay on track and are fully supported throughout their transaction. Your goal: turn interest into action by driving conversions across multiple Opendoor products
• Navigate complexity with ease: Manage timelines, handle shifting priorities, and collaborate across teams to deliver a seamless experience
• Be there when it matters: Availability across various shifts, including evenings and weekends, ensures we meet customer needs on their schedule