Senior Director of Performance Analytics, Salesforce
$181.7-304.7k
+ ESPP
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$181.7-304.7k
+ ESPP
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Experience: 12+ years in business or technology consulting with a proven track record of leading large scale performance and analytics initiatives
- Mindset: A decisive, action-oriented leader with the intellectual curiosity to continuously evolve the performance and analytics function into a true Center of Excellence
- Data Fluency & Analytical Interpretation: Advanced proficiency in leveraging industry-standard analytical tools (e.g., SQL, Tableau, Power BI) to manipulate large datasets
- Strategic Communication: Proven ability to translate complex analytical models into compelling, high-level narratives for executive stakeholders and "Executive Packs" for standardization
- Influence & Stakeholder Management: Exceptional ability to influence resources without direct reporting lines and navigate complex global organizations
What the job involves
- We are seeking a visionary and high-impact Senior Director of Performance Analytics to lead the transformation of how data defines, measures, and scales global sales enablement
- Reporting into the head of Enablement Strategy, you will be the primary architect of our measurement ecosystem, owning the global performance roadmap, engaging executive stakeholders and cross-functional engineering teams to build an intelligent, AI-led measurement strategy that scales globally
- Visionary Functional Leadership: Drive the long-term vision and strategy for Performance Analytics, establishing the function as a global Center of Excellence (CoE) for data-driven decision-making
- Unified Measurement Framework: Architect and lead the implementation of a single, globally recognized framework to measure enablement effectiveness
- AI-Led Measurement: Design the "Measurement of the Future" by piloting AI-driven assessments and agentic interactions to validate seller skills and behaviors
- Accountability for Strategic Initiatives: Own the design, launch, and iteration of the ‘AE Readiness Index’ across all 15 Operating Units (OUs), providing a 360-degree view of seller preparedness
- Operational Decision Intelligence: Embed success metrics into the core enablement operating model, ensuring that planning and execution cycles are informed by predictive insights
- Stakeholder Management: Work cross functionally with data, technology and business user teams to drive the development roadmap, launching and iterating the innovative solutions within AI powered measurement
- Prove the Impact: Transition the organization from assuming enablement works to rigorously proving how it accelerates seller behaviors and business outcomes
- Measure What Matters: Deliver a holistic view of readiness that encompasses skills, performance, and impact, ensuring actionable insights for both sellers and executive leaders
- Drive Global Alignment: Lead a cross-functional community of practice across Sales Strategy, Technology, and Enablement to ensure the performance roadmap aligns with enterprise goals
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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