Senior Channel Solutions Engineer, HUMAN
$190-215k
+ Additional on-target bonus and/or incentives
Bot mitigation & fraud detection platform
Open for applications
Bot mitigation & fraud detection platform
201-500 employees
Open for applications
$190-215k
+ Additional on-target bonus and/or incentives
201-500 employees
Company mission
Human Security's mission is to protect the heart of the internet by disrupting the economics of cybercrime.
Role
Who you are
- 5+ years of experience in a solution architect or pre-sales technical role within cybersecurity, fraud prevention, or identity protection
- Proven experience working with channel partners to deliver technical solutions, ideally in a fraud prevention, cybersecurity, or SaaS context
- Strong experience with technical sales, solution design, and integrating security technologies into partner or customer environments
- Technical Expertise: In-depth knowledge of cybersecurity and fraud prevention technologies, including AI-driven fraud detection, behavioral biometrics, device fingerprinting, and user authentication solutions
- Experience with common identity protection and fraud prevention technologies (e.g., multi-factor authentication, machine learning models, threat intelligence)
- Familiarity with cloud platforms (AWS, Azure, Google Cloud), APIs, and microservices architecture
- Knowledge of relevant compliance and security standards (e.g., PCI-DSS, GDPR, CCPA, SOC 2)
- Communication Skills: Excellent verbal and written communication skills with the ability to explain complex technical concepts to non-technical audiences
- Strong presentation and demo skills to effectively showcase how Human Security’s solutions address specific partner and customer pain points
- Problem-Solving & Analytical Thinking: Strong analytical skills with the ability to troubleshoot complex technical challenges and develop creative solutions that balance security and user experience
- Customer-Centric Mindset: A strong focus on delivering value to partners and customers, ensuring that security solutions are both effective and user-friendly
- Collaboration & Teamwork: Ability to work collaboratively across internal teams (sales, product, engineering, support) to drive partner success and meet business goals
- Relevant certifications in cybersecurity or fraud prevention (e.g., CISSP, CISM, Certified Fraud Examiner, AWS Certified Security Specialty)
- Familiarity with security certifications like ISO 27001 or SOC 2 is a plus
- Experience working in fraud prevention, digital identity protection, or cybersecurity, especially in SaaS or cloud-based environments
- Familiarity with financial services, e-commerce, or any industry where online fraud is a major concern
What the job involves
- As a Channel Solutions Engineer, you will be responsible for designing and deploying technical solutions based on Human Security's technology stack, collaborating with our channel partners to ensure they can effectively integrate, deploy, and manage fraud prevention and security solutions
- You will work closely with partner teams, sales, engineering, and product management to align our security technologies with the business and technical needs of our partner ecosystem
- This role requires deep knowledge of the cybersecurity landscape, fraud prevention strategies, and behavioral biometrics, as well as excellent communication skills to engage with both technical and business stakeholders in the partner organizations
- Solution Architecture & Design: Collaborate with channel partners to design tailored, scalable, and high-impact security solutions based on Human Security's fraud prevention platform, leveraging AI and behavioral biometrics to detect and prevent threats
- Partner Enablement: Provide technical training, resources, and best practices to help partners integrate, deploy, and optimize Human Security’s solutions. Ensure that partners have the knowledge and tools to effectively sell and support our platform
- Pre-sales Engagement: Work with the sales team to engage with partners during the sales cycle, providing technical expertise, solution demonstrations, and assistance with RFP responses. Help partners understand how Human Security solutions solve their customers' unique fraud prevention challenges
- Solution Optimization & Customization: Work with partners to customize and fine-tune the Human Security platform to meet specific partner or customer requirements, ensuring optimal integration with their existing systems and workflows
- Technical Troubleshooting & Escalation: Assist partners in troubleshooting complex technical issues, providing guidance on how to resolve problems in a timely and efficient manner. Escalate issues to internal teams when necessary to ensure partner satisfaction
- Integration Guidance: Provide best practice guidance on integrating Human Security’s platform into partners' technology stacks, including APIs, SDKs, and fraud prevention workflows
- Strategic Consulting: Serve as a trusted advisor to partners, helping them develop a comprehensive fraud prevention strategy and ensuring alignment with regulatory compliance standards (e.g., PCI-DSS, GDPR) and industry best practices
- Cross-functional Collaboration: Work closely with product management, engineering, and support teams to communicate partner needs, provide feedback on product development, and ensure the solutions meet the market's evolving security demands
- Security Insights & Trends: Stay up-to-date on emerging fraud trends, security technologies, and regulatory changes, providing valuable insights and recommendations to partners to stay ahead of evolving threats
- Documentation & Resources: Develop and maintain comprehensive technical documentation, solution guides, implementation best practices, and case studies that will help partners successfully deploy and manage Human Security solutions
Our take
HUMAN develops threat intelligence software to detect and nullify online bots imitating humans. The company has been in operation since 2011, but was originally known as White Ops until Goldman Sachs acquired it in 2020.
It’s estimated that enterprises lose around 5% of their annual online revenue because of bot fraud, which makes up a vast majority of all internet attacks. Skyrocketing bot traffic online since 2020 has led to a massive uptick in demand for services like HUMAN's, and the company now counts the likes of Adobe and Yahoo as customers.
HUMAN has established itself as a leader in its market, operating on five continents. With the Goldman Sachs acquisition and strong funding at its back, the company is showing no signs of slowing down. It has continued to bolster its position by merging with web app safeguarding business PerimeterX, as well as acquiring anti-malvertising leader clean.io. In 2024 it announced a string of new leadership hires amidst accelerated investment in the public sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2024
$50m
GROWTH EQUITY VC
Jan 2022
$100m
GROWTH EQUITY VC
Total funding: $181m
Company benefits
- Unlimited PTO
- HUMAN Days - full days off for the whole company so Humans can recharge
- Equity in the company
- Work from anywhere, anytime
Company values
- Put Humans First: Serving the needs of our customers, partners and colleagues is core to protecting the integrity of the internet. Stay humble and deliver value
- Be A Hacker: All our Humans are hackers in their own right. If you have an idea, move forward with it despite the obstacles ahead. Unblock yourself, and dive into your potential
- Win as a Team: Be an exceptional teammate. We’re stronger together. Collaborate often and with intention - whether across departments or oceans
- Create Tau: If there’s a better way of doing something, make it happen. Empower others to do the same by being a bridge-builder and a toolmaker. That’s what makes us good at what we do
- Own It: Take accountability. Own it when things don’t turn out as planned, and remember to learn along the way. It’s all part of being human
- Be Good: Safeguarding the internet means using your skills and privilege responsibly to enact change. Take those skills and extend a hand wherever you go. When you can, tip the balance of the world in favor of good
Company HQ
New York City, New York, USA
Articles
Leadership
Tamer Hassan
(Executive Chairman)Former pilot & officer in the United States Air Force. Founder & former CEO at big data analytics company, Compel Data Technologies.
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