Senior Product Manager, eBay
Planning Tools
$108-165k
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
$108-165k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- This is an ideal role for someone who has strong systems thinking skills and thrives in bringing structure to complexity, is energized by enabling internal teams, enjoys working across strategic and tactical layers to make scalable impact, and isn’t afraid to get into the weeds to configure and test solutions themselves
- 5 + years of experience in product management, product operations, or internal tooling roles
- Deep hands-on experience with Airtable (required), including base design, automations, interface designer, and advanced features
- Strong systems thinking and a bias toward scalable process design
- Clear, empathetic communicator with the ability to simplify complex workflows for a broad internal audience
- Proven ability to collaborate across teams, align partners, and drive consensus in a dynamic environment
- Experience leading change management and adoption strategies for internal tools
- Data-driven approach with experience defining success metrics and using data to inform priorities
- Passion for internal enablement and improving how teams plan and deliver
- Experience working cross-functionally with technical teams such as IT or engineering to implement integrations and customizations
- Experience supporting quarterly or strategic planning processes within large, matrixed organizations
- Familiarity with product roadmapping tools (e.g., Productboard), data visualization tools (e.g., Looker Studio), and project tracking platforms (e.g., Jira) is a plus
- Exposure to enterprise-level tooling environments and procurement processes is a plus
What the job involves
- We’re seeking a hands-on Product Manager to own and evolve our planning tools ecosystem, starting with Airtable
- This role blends product management responsibilities, such as roadmap ownership, requirement gathering, and cross-functional alignment, with hands-on configuration and iteration within the tool itself
- You’ll define the vision for how our tools will support global planning across teams, ensure adoption of standard methodologies, and partner closely with product, engineering, design, operations teams
- You will work with IT partners for more complex development and system integrations, ensuring compliance to scale tooling across eBay's Core Product organization
- Serve as the product owner for Airtable and adjacent planning tools, managing the evolution of our planning workspace and its integrations
- Define and drive the roadmap for our tooling ecosystem, aligning with strategic planning needs and scaling our systems as we grow
- Gather and synthesize requirements from cross-functional partners; identify inefficiencies and translate them into structured improvements
- Design and implement Airtable bases, views, automations, permissions, and interfaces to support team-specific and org-wide planning needs
- Create and maintain standards, templates, and naming conventions to ensure consistency, ease of use, and scalability
- Monitor adoption, define and track success metrics (e.g., CSAT, engagement), and lead continuous improvement based on user feedback and data
- Own documentation, training materials, and communications to support onboarding and tool updates
- Proactively communicate feature enhancements, release notes, and strategy execution updates to users and partners
- Lead training sessions and act as a point of contact to unblock teams during planning cycles
- Become a subject matter expert in eBay’s Planning Process and the nuances of different teams, enabling effective tooling solutions and confident guidance
- Evaluate and pilot additional tools or integrations (e.g., Jira, Productboard, Looker Studio) as needs evolve
- Collaborate with IT partners and engineering teams to scope, prioritize, and deliver custom enhancements or system integrations
- Act as a strategic thought partner to operations and product leaders, applying a tooling lens to solve process and delivery challenges
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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