Account Management Sales Coordinator, Safely You
+ Stock Options
Fall prevention for dementia care
Open for applications
Fall prevention for dementia care
21-100 employees
Open for applications
+ Stock Options
21-100 employees
Company mission
To improve dementia care through fall detection and prevention tech.
Role
Who you are
- Bachelor’s degree or equivalent experience
- 2+ years of experience in an administrative, operations, or customer-facing support role, preferably in SaaS, HealthTech, or a high-growth startup environment
- Strong organizational and time-management skills, with an ability to prioritize multiple tasks effectively
- Experience with Salesforce (CRM), Google Workspace, Microsoft Office, and scheduling tools (e.g., Calendly, Zoom, etc.)
- Excellent written and verbal communication skills with strong attention to detail
- Ability to work independently while collaborating cross-functionally with multiple teams
- A proactive, problem-solving mindset with a passion for process improvement and operational excellence
What the job involves
- The Account Management Sales Coordinator is a critical support role within the Account Management team
- This individual will assist in driving operational excellence, streamlining processes, and enabling the team to deliver exceptional service to our customers
- The ideal candidate thrives in a fast-paced environment, has impeccable organizational skills, and is passionate about optimizing workflows to enhance team productivity and client satisfaction
- Manage calendars, schedule meetings, and organize agendas for client-facing and internal sessions
- Assist in coordinating travel arrangements for the AM team and managing related expense reporting
- Maintain organized documentation of meeting notes, agendas, and follow-ups to ensure seamless team communication
- Facilitate the sending of appreciation gifts to clients and track engagement
- Support customer data entry and updates in Salesforce, ensuring accuracy in contacts, site details, and product information
- Conduct backend research to verify operator details, including addresses, contact names, and phone numbers
- Support Account Management and Sales Leadership with additional tasks as needed
- Work cross-functionally with Customer Success, Marketing, Implementation, and other teams to align on shared goals
- Support quarterly reviews and updates of customer contacts, ensuring all information is current
- Provide general administrative and operational support to enhance the efficiency and effectiveness of the Account Management team
Our take
For the one in three people over 85 who live with dementia, falls pose a serious injury risk. But, with contributing factors being varied and often circumstantial, the risk is hard to combat. SafelyYou is looking to bring tech to the rescue, with AI-enabled real-time fall protection cameras that detect falls in the home.
Camera monitoring of dementia patients and seniors is an increasingly common practice. Surveillance helps shoulder some of the 15 billion unpaid care hours provided by Americans to loved ones suffering from the disease, and reviewing fall footage helps determine whether ER visits, and the potentially crippling co-pays, are strictly necessary.
The privacy concerns are substantial, however, and this is where SafelyYou stands especially strong. Its cameras are activated only when an incident takes place - an approach which has generated industry recognition and substantial funding. With this, the company finds itself well-positioned to help more people manage falls in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2025
$43m
SERIES C
Dec 2021
$40m
SERIES B
Total funding: $104.4m
Company benefits
- Fully remote
- Fully paid employee premiums for Medical, Dental, Vision and Life Insurance
- 401K Program
- Company laptop
- Monthly Education, Well-being & WFH stipends
- Non-accrual PTO
- Growth Potential
- Company Retreats
- Medical & Family/Parental Leave
Company HQ
China Basin, San Francisco, CA
Leadership
George Netscher
(CEO)A UC Berkeley PhD graduate in Computer Vision.
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