Software Engineer, Twilio

Salary not provided

AWS

Kubernetes

Python

Java

Prometheus

Grafana

REST API

Datadog

Senior and Expert level

Remote from Ireland

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

Salary not provided

AWS

Kubernetes

Python

Java

Prometheus

Grafana

REST API

Datadog

Senior and Expert level

Remote from Ireland

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

5+ years of backend development experience, preferably with Java/Python/Go
Experience consuming and designing mature REST APIs
Previous experience working with Cloud technologies
Demonstrated cross-team communication and collaboration skills
Experience with engineering best practices in all phases of the software development life cycle
Experience with or interest in designing and operating reliable, scalable systems
Computer Science degree or equivalent experience
Work experience on a customer-facing product
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio
For this role, you may be required to travel occasionally to participate in project or team in-person meetings

Desirable

Proven ability to work carefully and methodically on high-impact, mission-critical systems
Experience deploying and operating services on Kubernetes
Experience building fault-tolerant backend services on top of AWS managed services (like databases, caches)
Experience working with high traffic, highly scalable systems and complex code bases
Observability tooling (Prometheus, Grafana, Datadog, Rollbar…)

What the job involves

This position is needed to build and operate the critical infrastructure that powers webhook delivery across all Twilio products
You'll design features, implement system improvements, and shape the future of this high-scale platform service that dispatches billions of webhooks to customers worldwide
As a Backend Engineer, you'll develop Java services and manage Kubernetes infrastructure to deliver features and improvements to Twilio Webhooks
Engineering teams at Twilio operate as autonomous mini-startups, giving you ownership and impact
Design, implement, test rigorously and support microservices at scale in a collaborative environment
Advocate for and implement operational best practices and serve on-call for the team’s services
Demonstrate quickness in learning and interest in teaching others. Take part in sprint and quarterly planning ceremonies
Contribute to a highly collaborative team, sharing your ideas and requesting feedback
Communicate complex ideas simply through verbal and written communication

Application process

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process
Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

Although aggressive expansion and lack of maturity in some of its products in the past impacted the company's efficiency, a 2023 restructuring addressed these problems and allowed it to remain competitive. The company has since focussed on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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