Deal Desk Manager, DataDome
$150-180k
Online fraud and bot protection
Open for applications
Online fraud and bot protection
101-200 employees
Open for applications
$150-180k
101-200 employees
Company mission
To rid the web of fraudulent traffic.
Role
Who you are
- 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or Finance at a cybersecurity or enterprise SaaS company
- Proven experience supporting enterprise sales cycles and large, complex deals involving security and compliance review
- Deep understanding of SaaS metrics and business models, including ARR, discounting, and renewal management
- Familiarity with sales and legal processes tied to data protection, security SLAs, and procurement compliance
- Experience with Salesforce CRM and Salesforce RCA
- Strong attention to detail, organizational skills, and the ability to manage multiple deadlines
- Excellent communication skills; able to influence and educate stakeholders across departments
- Bachelor's degree in Business, Finance, or a related field. MBA or equivalent experience a plus
What the job involves
- We are looking for our first deal desk manager based in NYC
- Reporting to our COO , you'll be the strategic anchor point for commercial deal execution—balancing speed, structure, and compliance across high-value cybersecurity contracts
- You will also collaborate closely with Sales, Legal, Finance, Ops, Security and Tech to accelerate deal cycles while ensuring every engagement meets our policies
- Act as a point of contact for account executives to expedite deal processes, reducing sales cycle time and improving deal efficiency:
- Support the Sales teams on the full deal lifecycle for new sales, renewals, and upsells, ensuring that deals are structured for success and compliance
- Support the Sales teams on complex or non-standard deals, offering guidance on contract terms, pricing models, and negotiation tactics
- Review and validate contracts, order forms, and quotes, ensuring accuracy and adherence to internal policies
- Serve as the subject matter expert on pricing, discounting, term structuring, and commercial approvals for key customers with our strategy team
- Develop and manage the deal approval process, ensuring timely review by relevant stakeholders
- Implement a structured process for approvals, providing transparency and consistency across the organization
- Collaborate with legal, finance, product, account management teams to assess non-standard terms, manage risks, and address customer requirements
- Ensure all deals comply with company policies, legal guidelines, and any regulatory requirements
- Assess and manage potential risks in deal terms, flagging any issues that could impact the company’s liability or profitability
- Collaborate with Legal and Securty teams to align customer terms with industry-specific compliance needs (e.g., SOC 2, GDPR)
- Help build a scalable deal desk framework and governance model
- Identify opportunities to improve deal desk processes, tools, and workflows to enhance deal velocity and reduce bottlenecks
- Work on implementing automation tools or CRM optimizations to streamline the deal desk’s operations
- Provide actionable insights to leadership on deal velocity, pricing trends, and approval bottlenecks
- Train Sales and Account Manager teams on deal processes and tools
Application process
- Talent Acquisition Manager will contact you for a first chat
- You will then meet with our COO
- You will complete a business case and present it to the COO and members of the team
- You will meet leaders you will work closely with
- The final step will be a one-on-one meeting with our CEO
- Welcome to DataDome!
Our take
The move to digital commerce and communications has many benefits for everyone involved, but it has also coincided with the rise of bot attacks - automated scripts which mimic human behavior for the purposes of fraud or disrupting a service. DataDome offers a solution, providing protection against malicious bots for an enterprise's mobile apps, APIs, and websites.
DataDome is one player in a heavily contested market and competes against the likes of PerimiterX and HUMAN. However, it stands out due to its machine learning engine which enables it to analyze all data requests within 2 milliseconds. This gives it the ability to operate in real time without increasing latency for customers using the client's services legitimately.
DataDome has secured backing in the form of enterprise customers, among which are the NYT, Reddit and Tripadvisor, all firms which are particularly vulnerable to bot attacks. It has also secured significant investment that is cited to fund global commercial rollout, as well as supporting accelerated R&D efforts that will ensure its offering stays well ahead of bot developers and fraudsters.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2023
$42m
SERIES C
May 2021
$35m
SERIES B
Total funding: $81.2m
Company benefits
- Remote, hybrid, & in-office options, including working from our NY office, located in Soho
- $500 stipend to help you set up your ideal workspace
- Generous & customizable health benefits covering medical, dental, & vision insurance
- Events and workshops planned throughout the year including two annual offsite events, summer & winter parties, lunch & learns, & much more
- PTO - 27 days + 12 national holidays
- 401 K eligibility + matching
- Parent care - gifts & care packages
- $1500 referral bonus
Company values
- Passion: We love what we do and are continuously driven to do our best.
- Growth: Our ambition is to become the global leader of bot and online fraud protection.
- Customer Centricity: We put customers at the forefront of every decision.
- Team Spirit: We work together to excel both personally and professionally.
Company HQ
SoHo, New York, NY
Articles
Leadership
Benjamin Fabre
(Co-Founder & CEO)Spent over a decade as co-founder and CTO of Agence CD Net, and moved on to co-found and serve as president at Institut TrendyBuzz. Subsequently spent a brief spell as COO of Linkfluence.
Fabien Grenier
(Co-Founder & Chairman)Spent 7 years as CEO and co-founder of CD Net, then co-founded and served as CEO at TrendyBuzz Institut. Worked for a year as VP of sales and marketing at Linkfluence.
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