Senior People Partner, Blacklane
Marketing & Sales
+ ESOP
Carbon-neutral global chauffeur service
Open for applications
Carbon-neutral global chauffeur service
201-500 employees
Open for applications
+ ESOP
201-500 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- Strong background in People and Culture topics. You have 5+ years of solid experience in a people business partnering and operational role, ideally in Sales and Marketing, within large scale ups. You demonstrate versatile competencies in organizational design, talent management, learning & development, compensation & benefits, and change management. You’ve had exposure globally and can easily partner up with people and leaders across our global hubs (Germany, Spain, France, UK, Singapore, Dubai)
- Go-getter. You are a self-motivated and enthusiastic people partner, strong problem-solver, with fine tuned instincts and excellent people skills
- Data and lover. You get excited about data, tech and use metrics and data to determine the best ways to approach challenges. You are comfortable with numbers and turning insights into actionable solutions
- Autonomy. You own excellent prioritization and project management skills to organize and structure your work to deliver best in class results
- Great communication skills. You are comfortable interacting with stakeholders at various levels, carrying courageous conversations and building strong relationships with internal and external key stakeholders. Proficiency in English is a must, German, Spanish or French an advantage
- Innovative and flexible. You are the champion of staying up to date with global HR trends . You are able to try out new approaches, are comfortable with ambiguity, and manage multiple things on the fly
- Passion. You have a deep passion for technology, the travel industry, and the ground transportation space, as well as Blacklane’s products and services
What the job involves
- We are looking for an operational Senior People Partner to join our ride at Blacklane People & Culture (P&C) team to co-design, build and deliver people strategies that drive Blacklane’s growth
- You will directly report to the Head of People Partnering & Operations, make your mark and be part of creating a unique, world-class employee journey at Blacklane!
- Be a trusted partner to leaders and people managers in Business (mainly Sales and Marketing)
- You build strong relationships with all stakeholders in your divisions and you influence through compassionate and contextualized coaching
- You act with a sense of urgency and adapt to a fast-paced and ever-changing environment while you carry out processes from end to end
- Provide end to end support for your division on probation, performance and termination discussions
- Act as the gate keeper of our values, course correct under performance, identify any emerging themes and problem cases and act with integrity in resolving problems
- Roll up your sleeves to define, develop and implement a wide range of people initiatives like setting up new tools and providers or support change management at team, division and company level
- You are in charge of the process and should not shy away from operational to dos
- You have the ability to solve complex problems; you take initiative to seek internal and external resources when problem-solving
- You analyze trends and metrics in partnership with different stakeholders to design and quickly implement solutions in a pragmatic approach
- Be a mediator
- You are able to facilitate discussions with competing personalities within business units and across locations, read the room and foster constructive debate and respond to organizational changes in an effective way
- Innovate and try out new things
- Continuously assess the people’s experience at Blacklane
- Provide insightful data to develop, innovate, and improve our existing People & Culture processes
- Be a great team player
- Collaborate closely with other P&C teams (i.e. Strategy & Reward, Talent Attraction, Learning & Development) and external partners to keep shaping and creating a coherent and seamless employee journey
- Be the employment law expert for the UK and other European countries: you should use your labour knowledge to support your org and help train your peers and the wider team
Salary benchmarks
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. The company offers electric vehicle rides in more than 30 of its 300 operational cities, and by 2025, aims for 75 percent of all rides to be in EVs. With substantial funding from Mercedes Benz in 2022, it seems set to meet these objectives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$62.5m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $165.8m
Company benefits
- Personal development plan & budget for online courses, conferences, and books
- Monthly 1:1 feedback chats with our C-level team members
- Employee stock option plan
- Flexible working hours & hybrid remote model
- Friday evening drinks at the office & twice-a-year department events
Company values
- Be reliable: Provide a service that customers can rely on. Be someone your colleagues can count on. Work only with reliable chauffeurs that we trust. Earn trust and keep it
- Break new ground: Look for ways to improve. Encourage curiosity. Learn quickly from mistakes and grow from the experience. Aim to be better every day. Seek to create an amazing service, be the industry leader, and exceed guests’ expectations.
- Care: Care about our guests. Care about our crew of chauffeurs and each other. Care about making our product and service exceptional. Care about our community and how we give back
- Go the extra mile: Look beyond what is required. Be proactive to go beyond guests’ expectations. If you see that something could be better, take the initiative to improve it.
- Act with integrity: Act in a fair and honest manner. Strive to always do the right thing for our guests, chauffeurs, and each other. Treat everyone with the same high level of respect — just as you would like to be treated
Company HQ
Schöneberg, Berlin, BE
Articles
Leadership
Dr. Jens Wohltorf
(CEO)A director of the competence center next generation services for DAI-Labor and principal leader at the Boston Consulting Group.
Frank Steuer
(Member of the Board)CTO at SemperLink and co-founder and CTO at Firstfon Ltd.
Share this job
View 20 more jobs at Blacklane