Solutions Engineering Manager, Trustly
Secure online banking payments
Open for applications
Secure online banking payments
501-1000 employees
Open for applications
501-1000 employees
Company mission
To make online bank payments convenient for everyone by connecting consumers and merchants through the bank account, the hub of people’s financial life.
Role
Who you are
- We’re looking for a technical leader who can blend deep technical expertise with strong business acumen
- This role requires someone who can sit between all functions—understanding technical infrastructure while also navigating client needs, sales strategies, and market demands
- Whether coming from a pre-sales engineering, solution architecture, or CSM background, the ideal candidate is equally comfortable engaging with engineering teams and external stakeholders
- Strong technical background, capable of engaging with engineering teams and understanding complex infrastructures
- Experience in enterprise environments—this is a must-have to understand the timeframes, workflows, and challenges of large-scale clients
- A blend of technical and business skills—able to speak the language of both engineers and clients
- Previous experience in solution engineering, pre-sales, solution architecture, or customer success management (CSM)
- Ability to navigate a fast-paced, small-team environment, taking ownership and being proactive
- Comfortable with hybrid work and travel within the UK
- A strategic thinker with a passion for scaling solutions and driving product-market fit
- We are looking for someone who is not afraid of voicing and acting on new ideas and values good communication with internal and/or external stakeholders
- If you are passionate about working with different areas across the organisation, then this would be an interesting role for you
What the job involves
- This is a newly established role within our Core Product Market Fit team, designed to bridge the gap between technology and business
- As a Solution Engineering Manager, you’ll work closely with merchants, clients, and internal teams, ensuring seamless technical integrations while driving strategic growth
- You’ll be part of a small but high-impact team, working in a hybrid setup with some travel within the UK
- Act as the technical bridge between engineering, product, sales, and clients, ensuring smooth integration and alignment
- Engage with merchants and enterprise clients, understanding their needs and translating them into technical solutions
- Own the solution engineering process, from pre-sales discussions to implementation, ensuring scalability and long-term success
- Collaborate with cross-functional teams to define the technical roadmap and improve our market fit
- Work in a hybrid model, with travel across the UK and virtual engagements
- Drive technical innovation, ensuring our solutions remain competitive and aligned with business goals
Application process
- Apply now, we would love to talk to you!
Salary benchmarks
Our take
Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Since 2008 the company has grown from three people to over 900, with several offices across Europe and the Americas.
Trustly is a customer of banks, while its customers are merchants who are charged a transaction fee when they receive payments. Thousands of merchants use Trustly, including global players likes Facebook, AT&T, Alibaba, PayPal and TransferWise.
Whilst bank transfers as a payment method are not that common in certain countries (such as the UK), consumers in other geographies prefer to pay via bank transfer - so there is a real need for what Trustly is offering. The company has made significant expansion progress, secured some highly advantageous partnerships and acquired SlimPay in 2024, as it looks to enhance its payment capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2023
$53m
GROWTH EQUITY VC
Nov 2014
$26.2m
LATE VC
Total funding: $79.2m
Company benefits
- Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
- Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
- Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!
Company HQ
Vasastan, Stockholm, Stockholm County
Leadership
Carl Wilsson
(Co-Founder & CEO)Obtained a degree in Economics at Stockholm School of Economics before founding Trustly in 2008. Since September 2016, they are the VP of Business Development of Trustly Group AB.
Lukas Gratte
(Co-Founder)Obtained a degree in International Economy at Harvard University, a Master's degree in Engineering physics at KTH Royal Institute of Technology, a second Master's degree in Business Administration and Economics at Stockholm University and co-founded Redbet in 2002.
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