Solutions Engineering Manager, Trustly

• We’re looking for a technical leader who can blend deep technical expertise with strong business acumen
• This role requires someone who can sit between all functions—understanding technical infrastructure while also navigating client needs, sales strategies, and market demands
• Whether coming from a pre-sales engineering, solution architecture, or CSM background, the ideal candidate is equally comfortable engaging with engineering teams and external stakeholders
• Strong technical background, capable of engaging with engineering teams and understanding complex infrastructures
• Experience in enterprise environments—this is a must-have to understand the timeframes, workflows, and challenges of large-scale clients
• A blend of technical and business skills—able to speak the language of both engineers and clients
• Previous experience in solution engineering, pre-sales, solution architecture, or customer success management (CSM)
• Ability to navigate a fast-paced, small-team environment, taking ownership and being proactive
• Comfortable with hybrid work and travel within the UK
• A strategic thinker with a passion for scaling solutions and driving product-market fit
• We are looking for someone who is not afraid of voicing and acting on new ideas and values good communication with internal and/or external stakeholders
• If you are passionate about working with different areas across the organisation, then this would be an interesting role for you

• This is a newly established role within our Core Product Market Fit team, designed to bridge the gap between technology and business
• As a Solution Engineering Manager, you’ll work closely with merchants, clients, and internal teams, ensuring seamless technical integrations while driving strategic growth
• You’ll be part of a small but high-impact team, working in a hybrid setup with some travel within the UK
• Act as the technical bridge between engineering, product, sales, and clients, ensuring smooth integration and alignment
• Engage with merchants and enterprise clients, understanding their needs and translating them into technical solutions
• Own the solution engineering process, from pre-sales discussions to implementation, ensuring scalability and long-term success
• Collaborate with cross-functional teams to define the technical roadmap and improve our market fit
• Work in a hybrid model, with travel across the UK and virtual engagements
• Drive technical innovation, ensuring our solutions remain competitive and aligned with business goals

• Apply now, we would love to talk to you!

• Free breakfast every morning and catered dinner if you need to work late. And happy hour every Friday to celebrate the week
• Each employee gets a generous health allowance, and Trustly Sports Club keeps us active together
• Each month, our teams go on fun outings. Which we’d probably do anyway, even if Trustly didn’t foot the bill!

Total funding: $79.2m

Trustly is a fintech platform that makes accepting bank transfers for merchants a simple experience, just like taking card payments. Since 2008 the company has grown from three people to over 900, with several offices across Europe and the Americas.