Product Manager, Fictiv

• This role is designed for someone who is serious about the craft of product management and is ready to build the depth of judgment and business understanding needed to take on broader ownership over time
• 2–4 years of product management experience, ideally in a B2B software, e-commerce, or platform environment
• Demonstrated experience owning a defined product area from discovery through delivery — including writing requirements, managing scope, and tracking outcomes
• Experience working closely with Engineering and Design teams in an Agile development environment
• Track record of building productive working relationships with cross-functional stakeholders and earning credibility through clear communication and reliable execution
• Experience using data and customer insights to inform prioritization decisions and evaluate the impact of product changes
• Familiarity with defining and tracking product metrics — both leading indicators and business outcomes
• We’re actively seeking teammates who:
• Bring diverse perspectives and experience to our culture and company
• Excel at being part of a strong, empathetic team
• Thrive in an environment emphasizing respect, honesty, collaboration, and growth
• Have an ‘always learning’ mindset that celebrates learning, not just wins
• Help us continue to build a world-class organization that values the contributions of all of our teammates

Desirable

• As a Product Manager at MISUMI Americas, you will own a defined product area — whether a feature set, a workflow, a capability, or a segment of our platform — and be responsible for delivering strong, well-executed product work within it
• You will gather and synthesize customer, stakeholder, and performance insights; write clear requirements; partner closely with Engineering and Design on delivery; and track outcomes to drive continuous improvement
• You will be expected to deliver reliably, communicate clearly, build credibility with your cross-functional partners, and show increasing independence as you develop fluency in the domain
• The best PMs in this role will grow into Senior PMs who own full product areas with strategic autonomy
• You will report to the VP, Product Management
• Develop a deep understanding of the customers, internal users, and business context relevant to your product area — including how your work connects to broader platform goals and company priorities
• Research and synthesize customer needs, stakeholder feedback, and operational realities to build a clear, grounded point of view on the problems your team should be solving
• Assess the needs of internal users across Operations, Sales, and other functions, identifying opportunities to improve efficiency and remove friction in workflows that touch your area
• Stay current on how your product area is performing — tracking metrics, monitoring trends, and developing hypotheses about where the biggest opportunities for improvement lie
• Build familiarity with the competitive landscape and with how MISUMI Americas' platform capabilities compare to alternatives available to our customers
• Contribute to roadmap development within your area with increasing independence, translating high-level goals into clearly scoped objectives, projects, and requirements
• Develop and maintain a framework for tracking input and output metrics that provide a quantitative view of the success and impact of your work
• Build business cases for prioritized initiatives, articulating the customer value, business rationale, and expected outcomes in a way that earns stakeholder confidence
• Scope and define requirements for roadmap items with clarity and specificity — ensuring Engineering and Design have what they need to build the right thing, efficiently
• Proactively identify trade-offs and risks associated with scope and sequencing decisions, and work collaboratively with your team to develop pragmatic mitigation approaches
• Establish and communicate a well-reasoned point of view on the problems your team should prioritize and why
• Build strong working relationships with Engineering, Design, Operations, Sales, and other functions — earning trust through clear communication, good judgment, and consistent follow-through
• Lead cross-functional meetings within your area to align on scope, priorities, and requirements — ensuring that all relevant perspectives are heard and decisions are made with shared understanding
• Actively seek feedback from stakeholders and adjust plans accordingly, fostering a responsive and collaborative approach to product development
• Work with cross-functional partners to develop and evaluate hypotheses about customer needs and solutions, bringing both rigor and creativity to discovery
• Communicate team progress and results to stakeholders with transparency — celebrating wins and ensuring the organization learns from setbacks
• Apply Agile methodologies to organize and manage sprints, supporting a streamlined and efficient development process within your team
• Partner closely with Engineering to estimate scope and timelines, continuously refining plans as work progresses and new information emerges
• Keep stakeholders informed of project status, proactively flagging risks or deviations from plan and proposing solutions rather than just surfacing problems
• Drive product launches by ensuring that all relevant parts of the organization — Engineering, Operations, Sales, Marketing, and Support — are prepared and aligned
• Analyze metrics post-launch to evaluate impact, identify gaps, and inform the next iteration of your roadmap
• Travel up to 10% annually for team collaboration, customer research, and training