Senior DevOps Engineer, Enable

• Strong understanding of Cloud technology – specifically Azure
• Advanced understanding of networking concepts e.g. ingress, NAT, firewalls etc
• Strong knowledge of Infrastructure as Code, Continuous Integration and Continuous Deployment
• Understanding of security and automating security in the pipeline
• Awareness of data regulatory and privacy concerns
• Proactive approach to service delivery
• Ability to effectively prioritize tasks and deliver to deadlines
• Willingness to work independently or collaboratively
• Ability to break down and explain complex concepts
• Desire and ability to deliver work independently and solve problems pragmatically
• Excellent written & verbal communication skills
• 5+ years working in a cloud engineering role
• Experience working in a highly available production environment
• Experience working directly for a product or SaaS company
• Experience working as part of a global operations team

Desirable

• As a Senior DevOps Engineer II, you will be responsible for managing our SaaS infrastructure within Azure
• DevOps work with many different types of engineers and teams including Product Engineering, ML & Data Science and Integrations
• You will be implementing and supporting the infrastructure, services, networking, automation, and tooling to allow us to build, operate, and maintain our cloud estate in a modern, efficient, and secure way
• This person is a key member of a global, dynamic team supporting a growing engineering team
• Implement and optimize workflows, including Git/GitHub, CI/CD pipelines, and infrastructure-as-code (Terraform), to streamline development and delivery processes
• Identify potential areas for improvements, work with leaders to articulate them and champion your ideas through to completion
• Support engineering operations, product delivery, and technical research initiatives
• Creating, operating and managing Kubernetes clusters and workloads running on them
• Design and maintain monitoring, alerting, and logging systems (e.g., Prometheus, Grafana, Azure Monitor) to ensure system health and performance
• Troubleshoot and resolve critical production issues, delivering under pressure when required
• Conduct root cause analysis and post-mortems for incidents, driving improvements to prevent recurrence
• Implement DevSecOps practices, integrating security checks into CI/CD pipelines
• Collaborate with the Compliance team to ensure adherence to industry standards and regulatory requirements
• Assist with technical customer queries and contribute to audit and compliance documentation
• Foster a team-oriented environment by mentoring peers, offering constructive code reviews, and sharing knowledge across the organization
• Communicate proactively with technical and non-technical stakeholders, ensuring transparency around progress, risks, and opportunities
• Take ownership of deliverables, driving tasks to completion and proactively suggesting improvements to existing processes
• The person hired for this role will have the job title "Senior Engineer II"