Head of Revenue Operations, CLEAR
CLEAR1 - B2B
$225-275k
Secure identity company making experiences safer & easier
Be an early applicant
Secure identity company making experiences safer & easier
1001+ employees
Be an early applicant
$225-275k
1001+ employees
Company mission
To strengthen security and create frictionless experiences.
Role
Who you are
- You have done this before at a growth-stage B2B company, you think like a finance partner as much as an operator, and you direct systems work without needing to do it yourself
- 8+ years in Revenue Operations, Sales Operations, or GTM Strategy, including 3+ years leading the function at a B2B company
- Experience owning Revenue Operations across pre-sale and post-sale through a period of rapid growth; excellent process accountability
- Track record of building executive and Board-level reporting, including defining metrics and sources; excellent finance fluency
- Hands-on with AI tools in your own work: you have built assistants, agents, or automations, not only used a chat interface
- Clear, direct communication upward
What the job involves
- CLEAR1 is CLEAR's B2B identity verification business, serving enterprise, healthcare, and workforce customers through direct sales and partners
- We are growing fast and need a Revenue Operations Leader who can build the operating model to match
- This is a strategy and accountability role
- You will own how the go-to-market team plans, measures, forecasts, and runs its process across the full customer lifecycle, from first touch through renewal and expansion
- You will define what our revenue numbers mean and where they come from, make them consistent from rep to Board, and hold the team to the process that produces them
- You will be the CRO's partner on where to invest and what is working
- Own CLEAR1’s revenue operating model, partnering with the CRO and Finance on annual and quarterly planning across capacity, quotas, coverage, pipeline targets, and investment decisions
- Establish a single source of truth for revenue performance by defining core metrics, data sources, and reporting across ARR, net new ARR, GRR, NRR, pipeline coverage, win rate, sales cycle, and CAC payback; own executive and Board-level reporting
- Lead forecasting and revenue accountability end to end across new business, renewals, and expansion, establishing clear definitions, cadence, and ownership while continuously improving forecast accuracy
- Build and enforce scalable processes across the customer lifecycle, including lead-to-win, expansion, renewal, Deal Desk, compensation, and CRM-to-billing handoffs, partnering closely with Sales, Marketing, Customer Success, Finance, and Legal
- Lead the Revenue Operations function and systems roadmap, ensuring technology, AI, automation, and external partners are deployed against the highest-impact business priorities as CLEAR1 scales
- How you'll measure success:
- Improved pipeline conversion, forecast accuracy, and revenue predictability
- Measurable improvements in sales cycle time, productivity metrics, and system adoption
- A scalable, optimized Salesforce instance and integrated revenue tech stack that supports business complexity
- Trusted partnership with B2B leadership, influencing strategic decisions through data and operational insights
Our take
Waiting in a security line is something everybody could do without before a long flight – and this unpleasant scenario is what CLEAR allows its millions of members to avoid. The company creates a single touchless ID based on a user’s biometrics, such as their eyes and face, enabling quick identity verification and frictionless travel.
CLEAR continues to develop its product, and is now moving beyond airports into office buildings, restaurants, and stadiums. The technology has already been used by several sports and entertainment partners, including multiple NBA teams and in the Super Bowl.
The company went public on the NYSE in June 2021 following a strategic funding round of $100M, which is being invested into accelerating the company's growth whilst expanding its offerings. Its technology is now being used for age verification, virtual queuing, and checking in.
Steph
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2021
$100m
LATE VC
Apr 2017
$15m
LATE VC
Total funding: $135m
Company HQ
Chelsea, New York, NY
Leadership
Caryn Seidman Becker
(Co-Founder, CEO & Chairman)Prior to CLEAR, they created the Arience Foundation and The Happy Elephant Foundation which support charter schools, cancer research, child wellness, and the New York City community. They sit on the Board of Directors of Mt. Sinai Children's Center and the Young Women's Leadership Network.
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