Operations Agent, Studocu
EdTech, Student Worker
Gross hourly rate of €15.00 with a supplement for weekend hours
2-5 days a week in office
Educational materials platform for students
Job no longer available
Educational materials platform for students
101-200 employees
Job no longer available
Gross hourly rate of €15.00 with a supplement for weekend hours
2-5 days a week in office
101-200 employees
Company mission
To empower everyone to excel at their studies by providing the best tools to study more efficiently.
Role
Who you are
- If you are a student or recently graduated living in The Randstad and looking to work at least 20 hours a week (with some hours during the weekend) hop on board our multinational company that likes to learn and have fun together!
- You are fluent in English, speaking and writing
- You can work a minimum of 20 hours per week (fixed contract), including some hours during the weekend
- You are available to start as soon as possible, with EU citizenship or a valid work permit, and you live in or around Amsterdam, Den Haag, Rotterdam, or Utrecht
- You are a student or recent graduate with a Bachelor’s or Master’s degree
- You are methodical, organized, focused, and hardworking, with an ability to perform well under pressure
- You can work both independently and as part of a team
- You are tech-savvy and are very at ease working with Google Sheets or Excel
- You don’t get discouraged easily. You’re able to perform repetitive tasks diligently and with consistent motivation
- Being fluent in one other European language is a plus
What the job involves
- We are looking for a fantastic student worker to join a team of our 6 Operations Agents who are hard at work making sure our content is top-notch
- For us “the content is king” and thus we built a fool-proof operations practice behind checking hundreds of reported documents and gathering data about the institutions and courses we would like to add to our portfolio
- Enhance the quality of user-submitted study materials globally, encompassing review, assessment, curation, content moderation, academic taxonomy curation, and supporting legal operations related to content
- Collaborate with Customer Support to facilitate clear communication with users, helping to maximize customer satisfaction and prevent misunderstandings
- Maintain an up-to-date, organized, and well-structured database of courses and institutions
- Provide support to the company’s strategic teams on various ad-hoc projects, such as conducting research on educational systems across different countries
Our take
High quality notes and resources are necessary at every level of education, but at times personal notes can be incomplete or missing details. The founders of Studocu have created a platform that allows students to share notes, resources and study materials, that now holds materials from universities across the world.
With millions of users every month accessing the platform, there is undeniable demand for Studocu's services. Much of the company's popularity may be ascribed to its freemium model, which keeps 85% of its content free to access. The other 15% can be accessed by students who either upload their own study materials or pay a fee.
Studocu has seen impressive investment which has enabled it to expand substantially. It also acquired Studybees, its German counterpart, to support this expansion. Notably in 2024, Erasmus University Rotterdam filed a lawsuit against the company surrounding whether Studocu should have to proactively screen materials for copyright breaches, rather than its report/takedown approach. There do not appear to be any recent developments to this case.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2021
$50m
SERIES B
Aug 2019
$4.9m
SERIES A
Total funding: $56.7m
Company benefits
- Equity scheme in the form of SAR
- Gifts
- Pension scheme
- Referral rewards
- 24 days of paid leave per year
- Option to buy unpaid leave
- Special occasions paid leave (e.g. moving day)
- Annual hackathons
- In-house dutch lessons
- In-house L&D workshops
- Personal L&D budget of €2,500 per year
- Annual company trip
- Sports subscription with OneFit
- Travel card (NS business) if you live outside of A10 ring road
- Hybrid work set up between home and office
- Lots of company events and team-building activities
- Lunch in our office prepared by our Chef Valentijn
- One floor with a garden and the other with a canal view!
- Open bar = Friday Drinks!
- Option to work up to 4 weeks per calendar year from abroad
- Pet-friendly office (with a no-pets zone)
- Snacks are on us
- Work From Home setup budget of €800 via Workwize
Company HQ
Grachtengordel-West, Amsterdam, Netherlands
Leadership
Reynald Fasciaux
(CEO)Has been with the company for five years, first as COO then CEO. Before that, they were Head of Product Operations (EMEA) at ofo and Head of Customer Insights (EMEA) at Uber.
Marnix Broer
(Co-Founder & Chair)Was previously COO then CEO of the company. Advisory Board Member at Brandsolo. Previously co-founded TentamenTrainingen.
Sander Kuijk
(Co-Founder)Former CTO of the company. Was a Full-stack Developer at GraphicsGurus. Studied Mechanical Engineering at Delft University.
Lucas van den Houten
(Co-Founder & Board Member)Was previously CTO then CPO at the company. Studied Mechanical Engineering at Delft University.
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