Associate Account Manager, Kyriba
+ Stock options
More information about location
Cloud based treasury and payment automation solutions
Be an early applicant
Cloud based treasury and payment automation solutions
1001+ employees
Be an early applicant
+ Stock options
More information about location
1001+ employees
Company mission
To help companies transform their liquidity management and use it as a strategic advantage.
Role
Who you are
- 2-3 years’ experience in customer-facing roles, Sales, BDR, or Customer Success ideally in SaaS or tech
- Degree in Finance, Accounting, Treasury, Business Management, or related field (preferred)
- Strong organizational skills; able to juggle 40+ client inquiries or change orders at once
- Proficient with MS Office/Google Suite and Salesforce (or similar CRM)
- Skilled at building customer relationships and handling conflict or escalation
- Willingness to travel up to 20% for client meetings or events
- Treasury or Cash Management background is a plus
What the job involves
- Are you ready to launch your career in the dynamic world of Account Management? Join Kyriba as an Associate Account Manager (AAM) – an entry-level opportunity designed to propel you toward senior roles like Account Manager or Account Executive!
- As an AAM, you’ll play a vital role in driving customer success, growth, and retention. Your impact will be measured by your ability to help secure new business, support renewals, and foster lasting client relationships
- You’ll get hands-on experience managing a diverse portfolio of accounts while working closely with 3-4 experienced Account Managers
- Align with Account Managers on strategies to maximize and protect revenue
- Manage smaller transactions (like adding banks/users) and create change orders
- Generate and mature your pipeline through customer meetings and campaigns
- Work closely with AMs to ensure all customers are supported and growth opportunities are seized
- Coordinate consulting services scope and pricing for ad-hoc needs
- Support key customer events: business reviews, strategic meetings, demos, and more
- Partner with cross-functional teams to deliver a seamless customer experience ( Sales, CSMs, Support, Professional Services, Product, and Marketing )
- Prepare and review renewal audits ahead of contract expirations
- Handle routine customer issues and escalate when needed
- Complement AM services without duplicating efforts
- Prepare and deliver quarterly business reviews (QBRs) and plan for future goals
Salary benchmarks
Our take
Corporate liquidity - the ease of selling an asset without affecting its price and a measure of a company’s short-term health - increased by $180 billion between 2022 and 2023, indicating that now more than ever, economic uncertainty requires more rigorous financial health checks. Kyriba, who developed the first-of-its-kind corporate liquidity performance report, is creating products for just that.
Kyriba’s platform provides CFOs, corporate treasurers and IT analysts with the tools to connect, protect, forecast and improve their company’s liquidity. Automation tools developed by Kyriba provide performance and operational improvements to financial self-analysis and thereby offer actionable insights into company improvement. In short, Kyriba, with its 24 years of experience, is a strong alternative to traditional bank advice for corporations seeking improvements to their financial well-being. Kyriba’s risk management, treasury management, payments and connectivity products have seen the company process $15 trillion in payments annually.
Since its founder stepped down as CEO in 2024, Kyriba has received Growth Equity VC from longtime supporters Bridgepoint, accelerating its growth at a time when companies of all sizes need to asses their liquidity regularly.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Sep 2017
$43.5m
SERIES E
Sep 2016
$23m
SERIES D
Total funding: $151m
Company benefits
- Responsible Time Off - We trust and support our employees to take the time off that they need to work at their very best
- Company Matching 401K - We care about your financial future and want to help you plan for it in any way that we can
- Excellent Insurance Plans - Whether it’s medical, dental, or life insurance plans, including HSA and FSA account options, we have you covered
- Wellness Platform Incentives - From yoga to tennis, 5ks to book clubs, we have a holistic wellness program to help you stay happy and healthy, every day
- Disability Insurance - We will do everything we can to improve your care in the event of short-term or long-term disability
- Employee Assistance Programs - We have several programs to help set you up for success, both in and out of the office
- Legal Services - A highly experienced legal team is available to assist and support you in legal matters
- Pet Insurance - Pets are family. So from dogs to cats, birds to turtles, we want you to know that we’ve got your pet family covered
Company HQ
University City, San Diego, CA
Leadership
Melissa Di Donato
(CEO)Also the Small & Medium Enterprise Digital Adoption Task Force Member at the Department for Business and Trade. Previously a Member of the Advisory Board at Porsche AG, INED at JPMorgan Chase & Co and Founder at Inner Wings.
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