Staff Production Operations Engineer, Redpanda Data
$211-256k
Salary dependent on location and applicable to the US - may vary in other locations
AI data infrastructure for the Enterprise
Be an early applicant
AI data infrastructure for the Enterprise
101-200 employees
Be an early applicant
$211-256k
Salary dependent on location and applicable to the US - may vary in other locations
101-200 employees
Company mission
To build the best present and future of streaming data.
Role
Who you are
- 5+ years of experience in site reliability engineering, DevOps, or production operations in large-scale, highly reliable environments
- A track record of leading initiatives end-to-end, from design and planning, to execution and production operation
- Hands-on experience with incident management tooling (incident.io, PagerDuty, or similar) and observability stacks (Datadog, Grafana, Sentry, CloudWatch, or equivalent)
- Strong Fluency with reliability concepts: MTTD, MTTR, MTTA, error budgets, SLOs
- Experience building automation and tooling to reduce operational toil
- Proficiency in Go (or comparable systems language with willingness to ramp)
- Experience with AI-assisted software development workflows including tools like Claude Code
- Working knowledge of at least one of AWS / Azure / GCP, including infrastructure as code for system and network infrastructure
- Strong written communication; ability to drive alignment across engineering teams without direct authority
Desirable
- Hands-on experience building agents or automations using LLMs
- Familiarity with Redpanda, Apache Kafka, or other streaming infrastructure
- Prior experience in a fast-growing B2B infrastructure or developer tools company
What the job involves
- We're looking for a Staff Production Operations Engineer to drive Redpanda's reliability operations program
- This role combines hands-on site reliability engineering with planning and coordination skills to ensure a world-class operations practice across a globally distributed engineering team
- In this role, you'll work with the broader Engineering team, Engineering leadership, Product and Customer Success to drive operational excellence
- You'll coordinate our on-call and incident lead rotations, drive blameless post-incident reviews, and own the processes that help us respond faster, learn more from outages, and systematically improve reliability
- We're looking for someone who can leverage AI agents to automate the operational toil that slows teams down, building on Redpanda's own ADP platform to do it
- Drive process improvements across the incident lifecycle: severity models, triage enforcement, alert noise reduction, and follow-up completion rates
- Coordinate the on-call program across multiple geographies: manage schedules and shadow rotations, onboard new engineers, and ensure consistent coverage
- Select incidents for post-incident review, facilitate blameless post-incident reviews, document findings, and track follow-up completion. Contribute to addressing incident follow-ups where possible, either by fixing issues directly or prototyping solutions
- Build AI agents to automate operational toil, including oncall automation, as well as incident summarization, post-incident reviews prep, follow-up tracking, and on-call analytics
- Maintain runbooks, playbooks, and incident process documentation, and keep them current as processes evolve
- Vacancy Status: This job posting is for an existing vacancy
Our take
When dealing with real-time data streaming workloads, the simpler the infrastructure the better. Redpanda was developed as an alternative to the complex industry standard, Apache Kafka (which needed to be used in tandem with ZooKeeper). Redpanda’s Kafka-compatible platform increases businesses’ operational efficiency by allowing them to switch to a single platform.
With its platform running on hundreds of thousands of machines, Redpanda supports users to run the software that they’ve already invested in while addressing and eliminating past pain points. Building on its success with data streaming, the company is now pioneering the "Agentic Data Plane", a new AI infrastructure feature that enables enterprises to connect AI agents with their data and systems.
With this new direction, Redpanda ensures it remains a key player in the industry - as it supports the new endeavours of its established customer base. Having raised strong funding in the past, the company has continued to expand marketing and R&D efforts to increase its reach and support its growth plans moving forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$100m
SERIES D
Jun 2023
$100m
SERIES C
Total funding: $265.5m
Company benefits
- Remote first: We’re a remote-first company that puts humans first. We advocate for working wherever you're most productive
- Comprehensive healthcare: We’ve got you covered with a mix of plans ranging from fully-paid medical, dental and vision, to premium coverage
- 401(k) matching: Our 401(k) plans let you save for your future. And for our US and UK employees — we match
- Unlimited PTO: Take time to relax and recharge. Option to select region-specific holidays. Our vacation policy puts you in control
- Home office & education reimbursement: $1,000 to gear-up your home office, $50 towards each wifi bill, $500 to invest in your learning and development annually
- Redpanda swag: Hands down the coolest swag in our industry! Your family will steal it. Guaranteed
Company HQ
Inner Richmond, San Francisco, CA
Leadership
Alexander Gallego
(Founder & CEO)Founder & previous CTO of Concord Systems, Inc. Previous Principal Software Engineer at Akamai Technologies, and was a Software Engineer at both YeildMo and FactSet Research Systems. Also worked as a REU - Student Researcher for the Polytechnic Institute of New York Univeristy.
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