Senior People and Culture Business Partner, RapidSOS
+ Equity
More information about location
Office located in Greater Sudbury, ON
Emergency response data platform
Open for applications
Emergency response data platform
201-500 employees
Open for applications
+ Equity
More information about location
Office located in Greater Sudbury, ON
201-500 employees
Company mission
To deliver life-saving data directly to 9-1-1 and first responders.
Role
Who you are
- 7+ years (or equivalent demonstrated experience) in a senior HR Business Partner role, ideally supporting a global technology business
- Track record of working autonomously and owning the People agenda for a site, region, or business unit — proactively identifying priorities and delivering them without day-to-day direction
- Strong working knowledge of Canadian federal employment legislation, with a habit of staying current
- Experience operating in a unionized environment, including interpreting and applying collective agreements and participating in collective bargaining
- Familiarity with Employment Equity Act and Pay Equity Act obligations, including workforce analysis, equity reporting, and pay equity plan maintenance
- Hands-on case management experience: workplace investigations, accommodation plans, workplace violence and harassment investigations, disability management and return-to-work, and absenteeism management
- Experience designing and delivering leadership development and cultural programs end-to-end
- Comfort using HR data and AI or automation tools to drive efficiency and insight
- Bachelor’s degree in Business, Human Resources, or a related field, or equivalent demonstrated experience
- CHRP, CHRL, or equivalent HR designation is an asset
- Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply
What the job involves
- Our Canadian operations need a senior, self-directed People & Culture practitioner who can own the function end-to-end
- Reporting to the VP People & Culture, you will keep us current with Canadian federal employment legislation, build the systems that make leaders effective, and ensure every stage of the employee life cycle is delivered with care and rigour
- You will proactively flag the work that needs doing, sequence it, and deliver it — this is a role for someone who would rather build than be told what to do
- RapidSOS is building an AI-native operating model, and the People function is part of that
- You will be expected to use AI to extend your reach — and to bring the judgment for where it doesn't belong
- Identify the work that needs doing, sequence it, and deliver it — surfacing risks and opportunities before they become problems
- Partner with leaders on workforce planning and headcount decisions, anticipating needs as the business grows and evolves
- Bring a clear point of view on what good looks like, and the judgment to know when to act and when to escalate
- Act as the in-house expert on Canadian federal employment legislation — including the Canada Labour Code, Canadian Human Rights Act, Employment Equity Act, Pay Equity Act, Accessible Canada Act, and PIPEDA — and translate changes into clear updates to our policies and leader guidance
- Hold accountability for the quality of the employee experience from attraction and onboarding through development, performance, mobility, and exit
- Put the right People systems, tools, and AI-enabled resources in place so leaders can lead well without needing to ask us how
- Chair the Employment Equity Committee and ensure we meet our obligations under the Employment Equity Act, including workforce analysis and annual reporting
- Own compliance with our Pay Equity Plan, including the five-year plan review and refresh as required under the Pay Equity Act
- Hold accountability for the union relationship as the primary day-to-day point of contact, ensuring consistent application of the collective agreement and constructive working dynamics
- Support the bargaining team for collective agreement renegotiations every three years, working alongside legal counsel from preparation through ratification and implementation
- Design, build, and run leadership development programs that grow capability at every level, and coach senior leaders one-on-one
- Design and lead cultural programs that reinforce our values — from recognition through to engagement, inclusion, and DEI initiatives — using engagement data and your own observation to keep a finger on the cultural pulse
- Own the annual performance cycle and succession reviews, ensuring strong leadership pipelines and clear growth pathways
- Execute the annual compensation cycle locally with support from People & Culture colleagues across the wider business, equipping leaders with the guidance and frameworks they need to make sound pay decisions
- Lead complex case management end-to-end: workplace investigations, accommodation plans, workplace violence and harassment investigations under Part II of the Canada Labour Code, disability management and return-to-work, and absenteeism and attendance management
- Coach leaders through their role in cases, building their capability to manage performance and conduct concerns early and well
- Partner with leaders on organization design and change, supporting transitions, system implementations, and integration work
Our take
Emergency response services currently act exclusively on information provided by phone calls. Callers are usually vulnerable and panicked, and this has a negative effect on the expression of important information to phone call receivers. In addition, America's 9-1-1 system was built for landline phones, making it nearly impossible to digitally send data to first responders.
RapidSOS builds tools that provide caller data to emergency services to help them assess situations and make decisions faster. The startup utilizes data from mobile devices, smart devices and security systems to gain valuable insights into users' location, medical history and more. This helps produce a general profile on a caller ID, providing valuable contextual information in emergency situations.
The company continues to release new features and products, such as the first AI co-pilot for 911, and an intelligent safety platform for emergency responders. Having surpassed 1 billion emergencies supported, the company has raised a further round of funding to support continued scaling and the advancement of its tech.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Nov 2025
$100m
LATE VC
Mar 2024
$75m
SERIES C
Total funding: $497.8m
Company benefits
- Unlimited PTO
- Access to financial and legal resources
- 401(k)
- Commuter benefits
- Medical, dental, and vision plans
- Wellness benefits
- Charitble donation match
- Annual learning & development stipend
- One-time home office stipend
Company HQ
Murray Hill, New York, NY
Leadership
Michael Martin
(CEO)Attained an MBA at Harvard Business School, then became Senior Associate at Braemer Energy Ventures. Founded RapidSOS in 2012 when he spotted a gap in the market after his father suffered an accident.
Salary benchmarks
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