Senior Product Designer, Jobber
Fintech
CA$125.8-170.1k
Job tracking and customer management software for home service businesses
Be an early applicant
Job tracking and customer management software for home service businesses
1001+ employees
Be an early applicant
CA$125.8-170.1k
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Have 5+ years of product design experience with a portfolio showcasing polished, impactful user experiences for web and mobile SaaS products
- Demonstrate mastery of your tools (Figma, Figjam, Claude, pencil-and-paper, etc.) and the ability to choose the right tool for the task
- Applied experience of how LLM-driven tools like Claude Design, Figma Make, Codex, etc has thoughtfully transformed how you approach the work you do, and the pitfalls along the way
- Be curious and proactive in addressing customer pain points, finding innovative solutions, and learning from failures to improve
- Embrace ambiguity as an opportunity
- Possess excellent visual taste and interaction design skills that are reflected in your portfolio
- Consistently navigate constraints and challenges to develop thoughtful, ambitious, and differentiated work in regulated problem domains (e.g. finance, health, etc.)
- Be a clear communicator who can explain the impact of your work, design rationale, and trade-offs
- Excel in collaboration and partnership — bringing others with you as you build
What the job involves
- As an instrumental part of the larger Product Development team, our Product Designers work closely with Product Managers and Engineers to build great product experiences that help home service business thrive.
- You will work in AI-native product teams, pairing with others to fully own your ideas, decisions, and outcomes every step of the way. This group is central to the success of Jobber — focused on creating software that delivers value to hundreds of thousands of people around the world!
- Drive high-impact design projects from concept to delivery, ensuring quality, consistency, and innovative solutions across all touchpoints
- Work closely with Product, Engineering, and Data teams to understand customer needs, identify opportunities, and advocate for ambitious long-term vision and pragmatic short-term goals
- Define and drive the UX strategy for your product area, breaking down complex challenges into scalable, thoughtful solutions that align with business and customer needs
- Partner with other designers, fostering a culture of growth, collaboration, and continuous improvement through feedback and knowledge sharing
- Champion customer-centric product thinking and advocate for exceptional UX throughout the product development lifecycle
Application process
- During the interview process, we’ll explore your experience, skills, and working style to determine the best fit across our open Senior Product Designer roles. Team alignment will be an ongoing, transparent conversation that considers both what you bring and what you’re looking for in your next role
- You can expect the interview process to include the following steps:
- Talent Team Interview (30 min): An introduction to Jobber, your background, and what you’re looking for
- Portfolio Review (60 min): A deep dive into selected projects to understand your design process, decision-making, and impact
- Functional Whiteboard Exercise (75 min): A collaborative problem-solving session to see how you approach ambiguity and work through complex UX challenges
- Leadership Interview (30 min): A conversation focused on team fit, leadership maturity, and your approach to cross-functional collaboration
- Depending on the team and role, we may add an additional conversation to explore specific areas or ensure clarity on team alignment
Our take
For businesses that sell home services, it can be difficult to keep up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across several industries, going on to launch the product, which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding, which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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