Product Operations, The Browser Company
Artificial Intelligence
$140-190k
+ Equity Package; Every offer we extend includes three options: a salary-optimized offer, an equity-optimized offer, and a balanced offer.
More information about location
Building Arc, a new web browser
Job no longer available
Building Arc, a new web browser
101-200 employees
Job no longer available
$140-190k
+ Equity Package; Every offer we extend includes three options: a salary-optimized offer, an equity-optimized offer, and a balanced offer.
More information about location
101-200 employees
Company mission
To build a better web browser— one that enables people to build their own home on the internet, and arms them with the tools they need to be more focused, organized, and in control.
Role
Who you are
- You have 5+ years of experience working with structured data formats like CSV, JSON, YAML, and Markdown
- You're skilled at organizing and cleaning large datasets, from spreadsheets to user feedback
- You're comfortable with technical tools like GitHub and can navigate engineering-adjacent systems (Sqlite, Python, Braintrust, or Xcode experience are a plus!)
- You understand how users think about product capabilities and can distinguish between current features and future potential
- You're creative in approaching dataset creation and can generate diverse, high-quality examples
- You have strong project management skills, think systematically, and are meticulous about details
- You're excited about AI, language models, and how it can help people work better (light prompt engineering experience with ChatGPT or Claude are a plus)
- It’s a plus if you’ve worked with user feedback systems like Front or Intercom, product analytics systems like Mixpanel or Segment, or engineering telemetry systems like Datadog or Sentry
- We're primarily focused on hiring in North American time zones and require that folks have 4+ hours of overlap time with team members in Eastern Time Zone
What the job involves
- The Browser Company is hiring for Product Operations to help build the foundation for Dia, our browser-native AI assistant
- This role is perfect for someone who loves turning complex user needs into structured training data and enjoys working at the intersection of AI and user experience
- You'll combine systematic thinking with meticulous attention to detail to create the datasets that help our models understand and assist users more effectively
- Your work will be crucial to Dia's success, creating the training data that enables our AI to understand user intent and deliver helpful responses
- From evaluation sets to large-scale training data, you'll build the datasets that help us measure, improve, and scale our AI capabilities
- This isn't just about data collection – it's about understanding our users deeply and translating their needs into examples that help our models learn and improve
- Build high-quality datasets for model evaluation and training, from targeted eval sets to large-scale training data
- Partner with engineers to ensure datasets are comprehensive, properly formatted, and easy to use
- Work with product owners to understand product goals and translate them into effective training data
- Collaborate with User Research and Membership teams to understand user needs deeply
- Use support tickets and user feedback to inform and inspire dataset creation
- Establish and maintain quality standards for our datasets
- Navigate technical tools to manage and update training data
- After 1 month you will..
- Get onboarded onto the team with an onboarding buddy
- Learn about our AI strategy and how datasets drive model improvements
- Get familiar with our technical tools including Braintrust and GitHub
- Begin contributing to evaluation datasets for specific features including labeling/annotation of existing sets
- Start understanding patterns in user interactions with Dia
- Regularly share feedback about Dia in our #dogfooding channel
- After 3 months you will..
- Independently create evaluation datasets for new features
- Run evals yourself and in tandem with engineers, tracking scores over time
- Regularly analyze user feedback to inform dataset creation
- Develop systematic approaches to dataset organization
- Learn to identify what makes a good training example
- Start contributing to larger-scale dataset projects
- After 6 months you will..
- Own dataset creation for both evaluation and training purposes
- Help define quality standards for dataset development
- Work with product owners to align datasets with product vision
- Create documentation and processes for dataset management
- Build relationships across research and membership teams
- Contribute insights about user patterns and model capabilities
Application process
- Deadline to Apply: 30 June 2025 at 05:00 BST
Our take
The browser is a universal piece of technology, enabling people to access all that they want from the internet. However, the browser itself is often ignored, and despite all the changes to other software over the years, it has remained relatively unchanged. The Browser Company is building a new browser named Arc; designed to think quicker, reduce user work, and facilitate the modern way in which the internet is used.
The Browser Company, founded in 2019, sees an opportunity to create a browser that excites. Currently, brand dedication for browsers is limited, as they are designed to act in the background, which keeps their performance issues in the background as well. The Browser Company aims for Arc to be intelligent, and overcome problems such as overwhelming hits, online distraction and information being hidden under irrelevant results. Its competitors of course include some of the biggest names in tech, but it hopes to stand out by creating a browser that is dramatically new and more powerful, which will create its own space in the market through uniqueness in performance.
The Browser Company’s browser was released for mobile and Windows in 2024 and has been met with positive reviews. The company has raised impressive funds that will contribute to the further development of Arc and the release of Dia - an AI-focused browser - set to be released in 2025.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Mar 2024
$50m
LATE VC
Jan 2023
$56.8m
SERIES A
Total funding: $136.8m
Company benefits
- Choose-Your-Own-Compensation Plan: When we give you a job offer, we’ll actually give you two different offers — one that is focused on having a higher salary and one focused on higher equity. Candidates can choose either offer (or any numbers in-between) when they accept.
- Best in the Biz Insurance: We provide employees with full coverage medical, vision, and dental insurance and a free One Medical membership to help you keep you and your family healthy. We cover 100% of employee plan costs and up to 90% for dependents.
- Napping During the Workday: Some of us are better in the mornings, others are more productive in the afternoon. People should take breaks when they need to. If you’re on our team, we trust you to get your work done — our policy is: work when it makes sense for you!
- Take Time Off, Please!: We believe that people do their best work when they’ve rested and had valuable time off. So rather than having a maximum number of days off, we actually have a recommended minimum vacation of 20 days a year. Take time off when you need it and also just when you feel like it.
- Extremely Flexible Parental Leave: We are proud to offer an extremely flexible 12 weeks of parental leave — for any parent regardless of gender and for birth, adoption, surrogacy, or fostering. Take the 12 weeks all at once, or split up days to slowly transition back to work — we’re accommodating to everyone’s different situations! Birth mothers also qualify for an additional 6 weeks of medical leave.
- Design Your Dream Home Office: We are a remote first company. About half of our team currently lives outside of New York and across 5 different time zones. So if you need some stuff to make working from home a bit easier, we offer a $1000 stipend for anything you need to get comfortable.
- Cozy Office in Brooklyn, Wooo!: If you do happen to live in the New York area (or you want an excuse to visit) you can come into our beautiful office in Williamsburg. Coming into office is entirely optional, some of us come almost every day and some of us come in once a week. No obligation, we just genuinely like each other!
Company HQ
SoHo, New York, NY
Leadership
Josh Miller
(CEO)Board Member at Patreon. Co-Founder and former CEO of Branch.com. Former Director of Product for The White House.
Hursh Agrawal
(Engineering)Principal/Owner of Enso Code. Former Interim CTO of Thirty Madison and of Jumprope. Co-founder and previous CTO of Zinc.
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