KYC Lead, Swan
3-5 days a week in office
Embedded finance platform
Be an early applicant
Embedded finance platform
201-500 employees
Be an early applicant
3-5 days a week in office
201-500 employees
Company mission
To empower all kinds of digital companies to transform their UX and start embedding banking features within minutes.
Role
Who you are
- You have significant experience as a Lead in the KYC/AML/Financial Security area. Experience in fintech, payment, banking, or within a start-up/scale-up or fast-paced work environment would be a plus
- You have a strong understanding of the AML/CFT regulatory framework
- You possess strong leadership and team management skills
- You enjoy optimizing internal processes to deliver superior customer satisfaction. This requires a proactive approach and the ability to think creatively
- Proven success in formulating and executing strategies based on your deep knowledge of operations metrics and analytics
- You have strong analytical skills and an eye for detail, which enables you to quickly make data-informed decisions
- You have a sense of production priority and urgency
- You can effectively communicate with internal and external stakeholders in English. Proficiency in French is a plus
- You're not afraid of hands-on work and have a strong 'do-er' mentality
- Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door
- We are seeking a highly motivated and experienced KYC Team Lead to join our rapidly expanding team
What the job involves
- The role involves dedicating approximately 50% of the time to KYC review activities, such as customer onboarding (KYB-KYC), transaction investigations, and handling edge cases, and the other 50% to team management and training
- As part of our AML activity scaling efforts, we have three teams that are continuously growing and need support
- Team Management and Training:
- Operational monitoring, including tracking performance indicators and live coordination
- Assigning team tasks, such as processing KYC reviews and onboarding new customers
- Onboarding and training new team members on KYC procedures and practices
- Providing ongoing training and coaching to enhance the team's performance
- Monitoring service quality and operations execution for continuous improvement
- Managing outsourced operations when necessary
- Scale & Optimize:
- Addressing significant challenges related to scaling and optimizing current KYC processes, workflows, and tools while collaborating with product, engineering, operations, risk & compliance, and sales departments
- Ensuring the implementation and enhancement of new processes, fostering energy and momentum with various stakeholders to ensure consistent, scalable operations**.**
- Developing and implementing processes to enhance the efficiency and accuracy of the KYC/Anti-Money Laundering (AML) process
- Contributing to the maintenance and updating of operational procedures related to KYC/AML processes
- Production:
- Running quality controls
- Addressing edge cases escalated by the team
- Ensuring compliance with procedures, internal policies, and applicable legislation
Application process
- A 30-min video call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions
- An interview with our Senior KYC Lead
- A case study
- A peer interview with our Risk team
- Last interview with our Chief Service Officer
Our take
Swan believes its services can transform a business by adding a financial layer. Swan’s APIs enable European companies to integrate banking services into their own digital product: embedded finance.
While not alone in the fintech industry, the company stands out by squarely targeting SaaS platforms, marketplaces, and other fintechs with its embedded finance products. The company, offering an end-to-end, integrated and multi-product experience coupled with the fact it owns the payment and fraud risk, has garnered the attention of impressive clients including Agricap, Carrefour, Pennylane and Ride.
The company has invested into accelerating its expansion into the European market by developing more banking features that are specialized for a variety of local EU markets and enhancing the platform’s functionality with a self-service offering. Swan is gaining momentum with its expansion efforts and is well set to remain on this path.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2023
$39m
SERIES B
Jul 2021
$16.9m
SERIES A
Total funding: $61.2m
Company benefits
- ESOP packages available
- Flexible remote policy
- Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib
- Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax
- The best health insurance
- We provide a Swile card to cover your meal on work days
- Extra holidays (RTT)
Company values
- Be human: Be straightforward, transparent, and sincerely care. It’s all about integrity and doing the right thing
- Ambition: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions!
- Collaboration: We believe in the power of collective intelligence. We love to challenge others’ ideas and be challenged in return. May the best ideas win
- “Move fast, don’t break things”: If we must choose between security and going fast, we choose security. We are in banking, after all
- Make everything simple: Simplicity
Company HQ
Porte-Saint-Martin, Paris, France
Articles
Leadership
Nicolas Benady
(CEO)Previously co-founded Antelop Solutions and, earlier, PriceMinister. Acted as Product Manager for French Market of VISA Europe, President of Limonetik, IT Project Manager for AXA Cessions, and was a Team Member for Endless Winter.
Nicolas Saison
(COO)Previous experience as Vice President of Product for Payboost, Digital IT Manager for AXA France, Payment Project Director for Limonetik, and as a Developer and Risk Manager for AXA.
Mathieu Breton
(CTO)Previously co-founded and acted as CTO for JS-Republic. Experience as Senior Software Engineer for Xebia France, Software Engineer for BT Global Services, and Web Developer for éQuin gestion.
Salary benchmarks
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Diversity, Equity & Inclusion at Swan
- Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief. When it comes to recruitment, we're interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan's success, we are intensifying efforts to incorporate concrete actions to help us improve in this area. We are actively seeking partners who can help us to always strive to be a more supportive and welcoming company for all. Swan is proud to have launched a partnership with 50intech to boost our diversity and inclusion efforts
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