Commercial Account Executive, Pendo
$120-130k
OTE
OTE 50/50 split
Digital adoption and product experience solutions
Open for applications
Digital adoption and product experience solutions
501-1000 employees
Open for applications
$120-130k
OTE
OTE 50/50 split
501-1000 employees
Company mission
To elevate the world's experiences with software.
Role
Who you are
- 3+ years or more of sales experience in an entrepreneurial SaaS environment
- MEDDIC and/Force Management Methodology
- Consistent track record of hitting goal and numbers
- Possess an understanding of SaaS financial metrics
- Willingness to learn in a high-paced sales environment
- The ability to learn technology basics and apply them to business situations
Desirable
- Salesforce experience
What the job involves
- As a Commercial Account Executive, you will be responsible for overseeing the success plan in a specific sales geo-territory. This will include managing a territory's larger deal cycles from generation through to close
- While this role is not a managerial role, it will include strategizing with the Sales Development Representatives and other Account Executives in that territory. You will be the primary contact with higher-tier revenue customers and have the responsibilities of demoing Pendo's platform, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts
- As a Commercial Account Executive, you will be accountable for developing the plan that will lead to hitting your territory goal, with the full assistance of the company to make you successful
- Work full cycle deals from demo complete to close
- Research and target exciting new SaaS companies using prospecting tools
- Build and manage a territory plan
- Build pipeline in collaboration with the SDR team
- Learn and demonstrate the Pendo platform to new prospective customers
- Navigate a customer through a 30-day free trial and proof of concept
- Accurately forecasting your territory
- Record and document all sales activities in SalesForce.com
Salary benchmarks
Our take
Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction, Without a standardized system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.
Pendo offers a digital platform designed to analyze user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.
Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2021
$110m
GROWTH EQUITY VC
Jul 2021
$150m
SERIES F
Total funding: $468.3m
Company benefits
- Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
- Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
- Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
- Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
- Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
- Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield
Company values
- Respect our lives outside of work: We bring our whole selves to work and celebrate what makes each other unique
- Be direct and transparent: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so
- Maniacal focus on the customer: If there’s an opportunity to improve the customer experience, we do it
- Bias to act: We take initiative to get things done, collaborate, and go above and beyond the call of duty
- Show me the data: No matter what the decision, data should be the primary input for decision making
- Act like owners:We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so
- Win together: We succeed together and challenge each other to grow. We collaborate and support one another as a team
Company HQ
Downtown, Raleigh, NC
Articles
Leadership
Todd Olson
(CEO)Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.
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