Senior Product Manager, Coursera
Payments
$142-232k
Online learning platform
Job no longer available
Online learning platform
1001+ employees
Job no longer available
$142-232k
1001+ employees
Company mission
To provide life-transforming learning experiences to learners around the world.
Role
Who you are
- 5+ years of product management experience in a consumer-facing digital product, with experience in handling payments
- Proven track record of successfully delivering complex and impactful product initiatives from ideation to launch
- Experience with qualitative and quantitative user research. Experience with A/B testing, SQL, and data analysis tools
- Demonstrated ability to influence and inspire cross-functional teams through communication and collaboration
- Strong commitment to Coursera's mission of transforming lives through learning
Desirable
- Bachelor's degree in a technical or relevant field
- Solid understanding of the global payments ecosystem, especially local payment methods across North America, Europe, Asia, and Latin America
What the job involves
- We are looking for an experienced product leader to join the Payments product team at Coursera. Our mission is to scale the system to process 1B USD across all business segments globally
- As a Senior Product Manager for the Payments product team, you will play a crucial role in building a platform that enables learners to pay with 15+ local payment methods spanning across North America, Europe, Asia and Latin America
- Increase transaction success rate
- Decrease involuntary churn rate
- Increase revenue by adding popular local payment methods
- Keep the company compliant by automating processes on the revenue pipeline
- Create and evangelize the vision for the future of payments on Coursera and develop product strategies and roadmaps
- Collaborate closely with cross-functional teams, including engineering, design, data science, research, partnerships and more to define product requirements and ensure successful product launches
- Define and track key payment success metrics. Monitor performance and identify areas for improvement to ensure the best experience
- Drive experimentation and A/B testing to validate hypotheses, optimize features, and iterate on product improvements
- Conduct user research and data analysis to gain deep insights into learner needs, behaviors, and preferences, and translate those insights into product requirements
- Stay updated on the latest trends and developments in educational technology and online payments and leverage deep market knowledge to inform product decisions
- Collaborate with stakeholders across the organization to align product strategies with business objectives
- Be able to work closely with external partners, understand their needs, proactively problem solve specific issues or requirements and communicate the roadmap and solution proactively
Our take
Coursera was founded by Daphne Koller and Andrew Ng in 2012 with a vision of providing life-transforming learning experiences to learners around the world. It partners with universities and other educational institutions to deliver online courses to 40 million students, covering subjects like technology, business, science, and even autonomous cars.
Coursera sees itself as helping people get ready for the next wave of technological advancement. It is preparing individuals, companies, and governments to meet that challenge head-on and turn this disruption into opportunity. To help achieve this, it also has specific product offerings for the corporate market, as well as for governments and nonprofits.
The model of online courses that anyone can attend is very scalable, making Coursera appealing to investors, especially when the online education market is expected to be worth $20bn+ by 2023. Further, it received B Corp certification in February 2021, propelling its efforts to reduce barriers to high quality education.
Steph
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2020
$130m
SERIES F
Apr 2019
$103m
SERIES E
Total funding: $443.1m
Company benefits
- Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform
- We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services
- Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life
- We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work
- Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls
- Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two
- Employees earn company stock, so you can own what we build together and share in our success
Company HQ
Mountain View, CA
Leadership
Andrew Ng
(Co-Founder & Chairman)CEO of Landing AI (helping companies adopt AI). Also a Professor of Computer Science at Stanford.
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