Senior Program Manager, Remitly
Technical, Fraud Program
CA$128-150k
+ Equity and ESPP
Office located in New Westminster, British Columbia
International payments company
Open for applications
International payments company
1001+ employees
Open for applications
CA$128-150k
+ Equity and ESPP
Office located in New Westminster, British Columbia
1001+ employees
Company mission
To transform the lives of immigrants and their families by providing the most trusted financial service products on the planet.
Role
Who you are
- 7+ years of experience in program management within a technical domain, ideally within a fraud, trust & safety, or risk context
- Bachelor's degree, financial crimes related certifications (CFE, CFCS, etc.) or equivalent experience
- Strong technical fluency; ability to engage with engineers and analysts on system behavior and product architecture
- Proficient in Excel and Google Workspace
- Basic SQL experience
- Proven ability to operate in high-ambiguity environments, building fraud controls from the ground up for new/changing products, including extensive experience in rule design, model implementation, and tooling enhancements
- Prior experience in payments, fintech, remittances, or money movement is a plus
- Occasionally, you will be asked to provide your support during non-business hours when we are experiencing an acute attack. This role is exempt from overtime pay
What the job involves
- We are looking for a Senior Program Manager to join our Fraud Program team within the Identity & Trust Organization
- You will develop and own high-impact programs that reduce fraud-related losses and mitigate systemic risks
- This is a high-impact, high-autonomy role best suited for a candidate who thrives in ambiguity, thinks systemically, and drives clarity across stakeholders without needing tight boundaries or explicit direction
- You will report to the Senior Manager of Fraud Program Management and work closely with stakeholders across product, engineering, analytics, compliance, and operations
- Independently define and lead the development of fraud prevention strategies that span products, geographies, and operational domains
- Translate fraud risk insights into strategic initiatives, working across product, engineering, and analytics to build scalable fraud controls and platform improvements
- Perform fraud risk assessments for new products and geographic expansions, driving the delivery of business requirements from discovery through implementation and maintenance
- Coordinate major incident response efforts, including root cause analysis, stakeholder alignment, and long-term solution delivery
- Coach and delegate workstreams to other team members or collaborators to ensure velocity and coverage across a growing fraud landscape
- Define and track program goals, risks, and success metrics; drive alignment across stakeholders
Our take
Since its inception in 2011 Remitly has focussed on helping immigrants to send money across the world faster, cheaper and easier. The company has grown exponentially since then and now operates across multiple continents. Remitly put down most of its success on putting its customers first.
The emergence of digital banks with low transaction fees cross-country has increased competition in a space where Remitly was dominant for many years. The company must continue to innovate its product to ensure it is the go-to place for these types of payments.
However, Remitly continues to partner with exciting companies and improve their service for loyal customers. The company is setting its sights beyond its core remittance service, such as through the recent introduction of Passbook, an app that allows customers to access digital banking through a partner bank.
Steph
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jul 2020
$85m
LATE VC
Jul 2019
$135m
SERIES E
Total funding: $435.8m
Company benefits
- Spend up to $1,000 per year on costs related to continuing education or on travel to countries Remitly serves, allowing you to gain insights to our customer’s journeys
- All of our office spaces offer our employees a place to collaborate and celebrate. With locally sourced artwork and vibrant designs, they create an environment that all can enjoy
- Fill your cup up outside of work and take advantage of our generous paid time off policies, leave policies, and flex working hours to ensure you are able to meet the demands of life outside of work
- Tap into the learning routines, resources and affinity groups Remitly provides to help you further your own DEI journey
- Contribute to the communities we serve through volunteering, employee giving, or civic advocacy
- Remitly provides rich benefit plans intended to cover the needs of our diverse teammates
Company HQ
Central Business District, Seattle, WA
Leadership
Matt Oppenheimer
(CEO & Co-Founder)After completing an M.B.A from Harvard Business School he worked as a Director for Barclays before founding Remitly in 2011
Josh Hug
(Vice Chair & Co-Founder)He was a Director at Real Networks for 7 years before co-founding Shelfari, which was acquired by Amazon as he stayed onboard to run it as CEO
Salary benchmarks
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