Senior Solutions Engineer, Rootly

Salary not provided

Terraform

Mid and Senior level

San Francisco Bay Area

Toronto

Incident management platform

Open for applications

Incident management platform

21-100 employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSDevOpsAutomation

Open for applications

Salary not provided

Terraform

Mid and Senior level

San Francisco Bay Area

Toronto

21-100 employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSDevOpsAutomation

Company mission

To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.

Job

Company

Role

Who you are

3+ years of experience as a Solution Engineer, Sales Engineer, or Software Engineer with a passion for working with customers
Strong knowledge of APIs and Terraform
Understanding of sales processes in a high transaction sales environment
Ability to prioritize responsibilities while adapting to a rapidly changing environment
Excellent communication and presentation skills, capability to interact, communicate and build relationships with other engineers, at all levels of an organization

What the job involves

Join our Sales Solutions Engineering team to serve as technical gurus and advocates in our customer's journey with Rootly to success and beyond
As a Solutions Engineer, you'll be a critical player in the enablement and growth of our customers with Rootly
If you are a developer or a technologist who loves talking tech and working closely with customers from all industries, who possess a problem-solving can-do approach, and who is looking to join a team that delivers real value through an amazing product, we're looking for you!

Our take

Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.

Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.

Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, Shell, Nvidia and Grammarly. Its winning of the 2023 CyberSecurity Breakthrough Award is another stamp of approval for the company. With strong funding secured from Silicon Valley Bank (days before the latter's collapse), Rootly plans to expand product development and invest in sales and marketing to grow its global presence.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.3)

Company

Funding (2 rounds)

Aug 2023

$12m

SERIES A

Jul 2021

$3.2m

SEED

Total funding: $15.2m

Company benefits

Comprehensive medical, dental, and vision
3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
M2 MacBook Pro of choice
$1,000 for health and wellness
$1,000 for home office
$1,000 for visiting a teammate located in a different geography
WeWork membership
Weekly happy hour on Friday
Learning and advancement budget at your discretion
Annual retreat - at least once a year we gather together in person 🏝️
Ground floor opportunity to be an early member of a fast growing venture-backed startup

Company HQ

Civic Center, San Francisco, CA

Leadership

JJ Tang

(CEO)

Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.

Quentin Rousseau

(CTO & CISO)

Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.

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