Director/Senior Director of Operations, Athelas
Central Operations
$160-210k
Offers Equity
5 days a week in office (Mountain View, CA)
Remote patient monitoring platform
Open for applications
Remote patient monitoring platform
201-500 employees
Open for applications
$160-210k
Offers Equity
5 days a week in office (Mountain View, CA)
201-500 employees
Company mission
Athelas' mission is to bring simple, life-changing healthcare products to people around the globe to provide remote patient monitoring systems to the healthcare sector.
Role
Who you are
- 7+ years experience in consulting, investment banking, or in operations at a fast-paced SaaS tech company
- Experience with data analysis and developing data-driven solutions to new challenges
- Familiarity with SQL a requirement (there will be an open-resource basic SQL assessment as part of the interview process)
- Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
- Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics
- Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives
- Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes
- Strong Leadership: You have solid project management skills, having managed and successfully delivered multiple, complex projects on-time and on-budget with your team
- Business Oriented: Ability to dive into an area of the business, understand business needs, and facilitate Executive decisions on improvements and best practices
- Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
- Data Oriented: Ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data and metrics to communicate with ease
- Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
- Proficient in Retool, Gsuite is a plus
- Experience in the RCM (Revenue Cycle Management) space is a bonus
What the job involves
- As an Operations Leader, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, by working across the whole organization (Product, Eng, Operations, Sales, Account Management) to define critical business processes
- You will have end-to-end ownership - ensuring efficient execution and a seamless onboarding process for clients and driving business metrics
- This is an incredibly high-visibility, high-impact, high-autonomy role that will quickly expand to cover more and more emergent business problem areas
- Successfully navigating and solving our hyper-growth challenges will lead to rapid growth in role and responsibility
- This full-time position requires working 5 days a week in our Mountain View, CA office
- Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch
- Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams
- Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency
- Breakdown challenging business problems
- Own execution and outcomes
- Drive operational metrics (process throughput, defect rate, etc.)
- Understand the business in-and-out to be proactive about solving emerging problems
Our take
Gathering data on patients is vital to provide healthcare workers with the information that they need to reduce repeat hospitalizations, but retrieving such data requires patient monitoring through expensive medical equipment. This ultimately reduces spaces in hospitals and clinics when patients could otherwise be cared for from home, presenting an increased demand for remote patient monitoring (RPM) technology.
Athelas develops RPM hardware and software platforms, helping the healthcare industry monitor the health data of patients without the need for them to be present in hospitals or clinics. The company's solutions include remote devices for blood diagnostics, sensor-driven pillboxes, and glucometers, which connect through software applications for doctors, EHR integrations, and a unified RPM platform.
Whilst the company faces competition from other RPM platforms, Athelas stands out by providing a comprehensive range of hardware monitoring devices and software applications, ultimately contributing toward an all-in-one RPM ecosystem. The company reports that its solutions have resulted in a 30% increase in patient engagement and a 20% reduction in hospitalizations and ER visits. A merger with fellow healthcare infrastructure unicorn Commure in 2023 will combine both companies' fast-growing revenue lines and promise a lucrative future Athelas.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.2m
Company values
- Relentlessly Resourceful - There is no task that is too big to solve - we will try to use every resource at our disposal to get the job done
- Extreme Ownership - We all take on serious end-to-end responsibility of products and services. Our teammates all pride themselves on being real owners within the company
- Patients Drive Product - We make our product decisions based on what’s best for the patients. Period
- Say Yes before No - As a team we always try to find solutions before saying no. As a company our goal is to create new products and services that drastically improve healthcare. That requires saying yes before no
- Embrace the Adventure - We love all the fun that comes with building companies and products. We all embrace the adventure of being here and are ready for whatever comes our way
- Collective Success - We focus on collective success as a team. We are great teammates to each other and great partners to our customers
Company HQ
Jackson Park, Mountain View, CA
Articles
Leadership
Tanay Tandon
(CEO)Experience as Software Developer and Engineer for Trringg Systems, Clipped.me and Wit.ai. Researcher for the AI Department of Stanford University from 2013 to 2016.
Deepika Bodapati
(Co-founder)Experience as Researcher for the NASA Ames Research Center. Researcher at the Multimodality Molecular Imaging Lab (MMIL) of Stanford University from 2010 to 2015.
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