Principal Product Designer, Block
Trust & Safety
$245.1-299.5k
This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies + ESPP
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$245.1-299.5k
This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies + ESPP
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 7+ years of experience as a Product Designer
- Extensive experience working on teams that build trust with customers or tackle sensitive subject matter (Trust & Safety teams or equivalent: privacy, security, equity, integrity, user safety, risk management, compliance)
- Previous work experience in a consumer-focused tech organization
- Experience in being a strategic partner to product teams and idea forming
- Experience working with company leadership and presenting to executives
- A passion for turning complex problems into simple and engaging solutions
- Strong written and verbal communication skills
- An innate understanding of the end-to-end design process - from identifying customer needs, jobs-to-be-done and pain points to delivering exceptional customer experiences
- Strong systems thinker with the ability to connect the dots across the entire customer ecosystem both on and off our products
- Outstanding UX capabilities, strong visual design competency, and product thinking for mobile-centric experiences
- The ability to apply consumer insights and metrics to inform design decisions and influence company-wide strategy
- Comfort with an iterative design process that includes accepting and acting on feedback
- Competence in creating interactive prototypes and working within common design tools
- Strong collaboration and self-management skills
- Experience mentoring other designers, providing feedback and coaching work
What the job involves
- A Principal Product Designer is responsible for working closely with leadership across the company as well as cross functional partners on engineering, analytics, product management, research, and content design to drive strategic initiatives, up-level the craft and quality of our products, and work on complex systems design projects
- Our product designers take a product, feature, or experience from ideation to production
- This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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