Senior Customer Insights Analyst, Stoxx
$90-115k
+ Bonus or incentive eligible
Investment intelligence solutions
Open for applications
Investment intelligence solutions
201-500 employees
Open for applications
$90-115k
+ Bonus or incentive eligible
201-500 employees
Company mission
To partner with investors and wealth managers to optimize their clients’ investment impact.
Role
Who you are
- We’re looking for a curious, collaborative, and detail-oriented Data Analyst to join our Market Intelligence team
- This role is ideal for someone who thrives on turning complex data into actionable insights that drive strategic decisions and client success
- Bachelor’s degree in Data Science, Business Analytics, Economics, or related field
- 4-7+ years of experience in a data analyst or business analyst role, preferably in financial services, fintech or SaaS
- Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau)
- Experience with Python or R is a plus
- Comfort working with imperfect or fragmented data sources and finding creative ways to extract insights
- Strong analytical thinking and attention to detail
- Excellent communication skills and ability to translate data into business insights
- Ability to thrive in a fast-paced, client-centric environment
What the job involves
- As part of a global leader in financial data and market insights, you’ll work cross-functionally to analyze product usage, client engagement, and market trends, helping shape the future of our data-driven solutions
- You’ll work with data collected through platforms like Heap, our CRM, and client specific documentation, applying creative approaches to extract insights and drive strategic outcomes
- This is a high-impact opportunity to contribute to a team that values innovation, precision, and client-centric thinking, while actively evolving its data infrastructure to support scalable, modern analytics
- Work with data collected through platforms like Heap, our CRM, and other internal systems to uncover trends and drive strategic insights
- Analyze client engagement, product usage, and market research data to support business planning and client success initiatives
- Design and maintain dashboards and visualizations that communicate findings clearly to internal and external stakeholders
- Monitor KPIs to evaluate the effectiveness of business decisions and engagement strategies
- Partner with cross-functional teams to understand data needs and deliver tailored solutions
- Create reports and presentations that translate complex data into business recommendations
- Support ad hoc analysis requests from leadership, sales , and client success teams
- Contribute to the development of tools and frameworks that improve data accessibility and usability
- Ensure data integrity and accuracy across systems and reporting tools
- Help structure large datasets to uncover meaningful insights and support business objectives
- Contribute to ongoing efforts to modernize our data infrastructure, improve accessibility, and streamline reporting workflows
- Stay current on industry trends and best practices in data analytics and visualization
Our take
STOXX, part of the ISS STOXX group of companies, is the administrator of the renowned STOXX and DAX indices which are are licensed to more than 550 companies around the world. The company has existed in some form since 1997, notably operating as Quontigo from 2019 to 2023 (when it found its place with ISS).
Although STOXX keeps its customer base under wraps, it claims to work with some of the world’s largest asset management companies and financial institutions. It has received a massive amount of industry recognition and awards and, alongside its sibling ISS STOXX divisions, is solidly a key player in the space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (1 round)
Sep 2019
$720m
GROWTH EQUITY VC
Total funding: $720m
Company HQ
Main-Taunus, Eschborn, Germany
Leadership
Gary Retelny
(President & CEO (ISS STOXX))Has been in their current position since 2011. Formerly Managing Director at MSCI Inc.
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