Renewals Specialist, AVEVA
$97.5-162.5k
Hybrid (50% in office)
3 days a week in office (San Leandro, CA or Lake Forest, CA)
Industrial software
Open for applications
Industrial software
1001+ employees
Open for applications
$97.5-162.5k
Hybrid (50% in office)
3 days a week in office (San Leandro, CA or Lake Forest, CA)
1001+ employees
Company mission
To spark industrial ingenuity by connecting users with trusted information and insights, to drive responsible use of the world’s resources.
Role
Who you are
- A background in Sales/Renewals in Enterprise Software ideal
- Experience working with Salesforce preferred or equivalent CRM system
- Knowledge and application of renewal processes, policies and pricing
- Assertive, confident and clear communicator via email and video
- Highly detail oriented with the ability to manage a large volume of opportunities, tasks and responsibilities
- Extremely organized with the ability to prioritize and a super star at multi-tasking daily to meet monthly deadlines
- Focus on customer satisfaction and delivering a quality renewal customer experience
- You are able to put people first, working effectively with individuals and teams, customers and partner
Desirable
- Fluency in Portuguese a definite asset in order to back up Brazil
What the job involves
- The Renewals Specialist is responsible for executing “volume renewal" transactions for assigned markets or accounts
- You engage with AVEVA sales teams and customers through a systematic process to achieve renewal business metrics such as on-time renewals, escalated renewals etc
- You maintain accurate data within Salesforce and flourish in a fast-paced, rapidly changing environment
- Achieve sales-based quotas and renewals objectives/metrics
- Weekly reporting to Management on renewals pipeline vs. target
- Take ownership for an assigned renewals pipeline from first contact to close, including notifying customers of renewal, creating quotes, and closing renewal opportunities for accounts
- Identify expansion opportunities to generate additional revenue (upsell/cross-sell) and transfer to the appropriate team to manage and maximize the opportunity
- Build and maintain beneficial, positive relationships with customers and understand their requirements
- Send renewal quotations and order forms to customers, working closely with Contracts department to ensure accurate documents required by business are sent in conjunction with quotes
- Ensure that all renewals are quoted 90-120 days in advance to ensure renewals close on time
- Manage the company CRM to a high degree of accuracy to ensure all activity is recorded and forecast data is accurate
- Other duties may include:
- Support evolving renewal processes aimed at improving renewal efficiency and upsell/cross-sell to renewal customers
- Assist Business with any other activity required to fulfill the role
- Accurate reporting on late renewals, renewal migration and churn including reasons for cancellation used for analysis
Our take
Founded in 1967 as a UK research institute for the development of computer-aided design, AVEVA has since grown to become a world leader in industrial software. Primarily focusing on energy, infrastructure and manufacturing sectors, it has also expanded into numerous other industrial applications, and its clients include enterprises such as Danone, GlaxoSmithKline and Borg.
AVEVA is making history with its collaboration with Meridian Energy Group on the Davis Refinery, the first full-conversion refinery in the US since 1976. This project sets a new standard in sustainability by achieving net-zero Scope 1 and Scope 2 carbon emissions through renewable biofeedstock. AVEVA's CONNECT platform and EPC .0 solutions are crucial for providing real-time visibility and seamless data management throughout the refinery's lifecycle.
Alongside this, AVEVA's hybrid cloud MES solution highlights its commitment to advancing industrial technology. This launch allows companies to manage production data more effectively and gain insights through AI and analytics, reinforcing AVEVA's leadership in digital transformation and promoting more agile, efficient, and eco-friendly manufacturing processes.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company benefits
- Time off: 28 days of annual leave, plus bank holidays. You can also buy/sell five days a year
- Emergency leave: Five days a year to use when unexpected or urgent events make it impossible to work
- Hybrid working: The default option for employees is a 3:2 split between the office and working from home. Some positions are fully remote and others are fully office-based—refer to the job listing for specific details
- Parental leave: Maternity leave comprises 18 weeks at full pay, followed by 21 weeks statutory pay and 13 weeks unpaid. Paternity leave is two weeks at full pay. Pension contributions and benefits are maintained throughout
- Workplace nursery scheme: Pay for your child’s nursery directly through payroll, saving tax and NI contributions
- Electric care lease: Use your flexible benefits fund to subsidize the pre-tax leasing of a brand-new electric or ultra-low-emission car
- Shopping vouchers: Use your flexible benefits fund on discounts and vouchers for many major retail, tech and restaurant chains
- BUPA private healthcare: BUPA healthcare is a core benefit for employees. Use your flexible benefits fund and/or salary sacrifice to add family members
- Anonymous counselling: Through our Modern Health benefit, employees and their dependents over 13 are eligible to use our mental health app and receive unlimited counselling and coaching each year
- Dental insurance: Use your flexible benefits fund to cover preventative and restorative treatment. You can also add coverage for family members
- Cycle to work: Buy a brand-new bike and save 25–40% on retail price thanks to tax savings
- Gym membership: Use your flexible benefits fund to discount a membership to a major gym chain
- Bonus: Based on a combination of your own performance and AVEVA’s financial results
- Pension: Use your flexible benefits fund to increase the standard employer contribution. You can also route your bonus directly into your pension, saving tax and NI
- Income protection: Secure a reliable income if you’re unable to work due to long-term sickness or injury
- Life assurance: In the event of your death, your loved ones will receive a lump sum
- Charitable giving: The Action for Good program gives you three days of paid volunteering every year, as well as match funding opportunities. You can also use your flexible benefits fund to give to charity pre-tax
- Professional development: Access to LinkedIn Learning gives you the chance to grow your knowledge and skills, while AVEVA’s extensive mentorship network allows you learn from colleagues across the company
- Education support: After one year with AVEVA, you can apply for support towards a relevant course or qualification. AVEVA will reimburse up to 70% of the cost
- Service recognition: Whether you’ve been with us for 12 months or 50 years (it’s happened!), the AVEVAversary program rewards you during milestone years with cash and time off. We also recognize your contributions by planting a tree in the AVEVA Forest, our global forest of recognition
Company HQ
Cambridge, UK
Leadership
Caspar Herzberg
(CEO)Before becoming CEO, served as AVEVA’s COO and CRO. Previously led Schneider Electric's business in more than 80 countries. Has spent more than 25 years in the technology industry, including senior leadership positions at Cisco and Accenture.
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