People Operations Specialist, BlaBlaCar
+ Employee Stock ownership plan
2-3 days a week in office
Carpooling & bus service marketplace
Open for applications
Carpooling & bus service marketplace
1001+ employees
Open for applications
+ Employee Stock ownership plan
2-3 days a week in office
1001+ employees
Company mission
To leverage technology to fill empty seats on the road, connecting members looking to carpool or to travel by bus, and making travel more affordable, sociable and convenient.
Role
Who you are
- +4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France
- Proficiency with HRIS platforms (e.g., BambooHR, Workday…), Google Workspace and strong project management skills
- Good knowledge of French social legislation (SYNTEC would be a plus)
- Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively
- Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues
- Full working proficiency in English and French
What the job involves
- We are looking for a People Operations Specialist to join the People Operations team at BlaBlaCar
- As a People Ops Specialist, you will manage the day-to-end employee lifecycle for Blablacar’s employees based in France
- As part of a team, you will ensure full legal compliance in France, while providing prompt, effective support for all employee inquiries
- By maintaining our HRIS and formalizing contractual elements, you will act as a key guardian of our data integrity and internal policies
- This role is essential in streamlining our onboarding journey and optimizing HR processes to support our team
- You'll lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders
- Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals
- Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency
- Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticketing sorting, or smart data auditing) to free up time for high-value advisory
- Manage employee inquiries (JIRA), providing prompt, effective support on HR policies
- Provide expert recommendations for handling complex situations (performance, conflict, legal risk)
- Document specific requests to ensure every situation is tracked and treated fairly, building a consistent "Case Law" for the organization
- Work closely with the POPS team including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L&D to ensure a cohesive employee experience
- Actively participate in team meetings, sharing insights and contributing to a supportive, high-performance team environment
Application process
- A 45-min video-call with your Talent Acquisition Manager to get to know you, understand your career expectations and answer your questions
- A 45-min interview with your future manager Margaux Swanda, People Operations Manager, to discuss your interest in the role and your career expectations
- A fully remote exercise to evaluate your technical skills
- A 60-min interview with Margaux and Marie-Christine People Operations Specialist, to review the business case and to check team-fit
- A 30-min interview with Perrine Labesse, Head of People Operations, Data & Systems, to check team fit
- Our hiring process lasts on average 25-30 days, offers usually come within 48 hours
Our take
Travelling can be an expensive process, with public transport and petrol costs quickly adding up. Many people choose to purchase last-minute bus tickets or travel in carpools to minimize costs and carbon emissions, but these opportunities can be difficult to find and there is no framework to locate them and assess their legitimacy.
BlaBlaCar provides an online marketplace to connect travellers with carpools and spare seats on buses in order to provide a budget alternative to traditional means of travel. Drivers can sign up to provide a carpool service, and BlaBlaCar verifies the identity and reviews of both carpool drivers and bus companies to ensure that the budget service is fully regulated.
Budget alternatives to traditional public transport and driving routes are nothing new, but BlaBlaCar has taken a unique approach by providing this regulated framework for carpooling. Furthermore, the company provides last-minute and predetermined bus seats, reducing costs for users whilst preventing buses from travelling wastefully with empty seats.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2021
$115m
CONVERTIBLE
Nov 2018
$118m
GROWTH EQUITY VC
Total funding: $569.4m
Company benefits
- Tailor-made remote policy
- Employee Stock Ownership plan
- 10 days off in addition to the legal 25 days
- Relocation package and visa sponsorship
- Parental policy (we are a signatory of the #ParentalAct)
- Trainings & career development programs
- Free carpooling & bus rides wherever whenever
Company HQ
Oberkampf, Paris, France
Leadership
Frédéric Mazzella
(President & Co-Founder)Experienced as investor and advisor for various startups in the travel industry. Co-founded BlaBlaCar in 2006 as President.
Nicolas Brusson
(CEO & Co-Founder)Experienced as investor for multiple companies such as Deliveroo and Stripe. Board Member of Fondation Pour l'Audition. Co-founded BlaBlaCar as CEO in 2016.
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