Staff Software Engineer, Loop Returns
Frontend Architect
$165.6-248.4k
+ Equity
More information about location
Exchange and returns platform for Shopify brands
Be an early applicant
Exchange and returns platform for Shopify brands
201-500 employees
Be an early applicant
$165.6-248.4k
+ Equity
More information about location
201-500 employees
Company mission
Loop Returns' mission is to make merchants successful while helping people become more mindful of how they consume by providing seamless product returnal, exchange, and logistics services.
Role
Who you are
- We're seeking a passionate, driven, and collaborative engineer to join our team
- A seasoned software engineer with a deep specialization in frontend architecture and performance, consistently delivering high-quality, impactful solutions
- 7+ years of experience with JavaScript and modern reactive libraries like React or Vue, with exposure to PHP/Laravel or similar backend frameworks
- A proactive and self-motivated learner, continuously exploring new technologies and best practices to enhance our platform
- An engineer with a strong sense of ownership, driving architectural decisions and ensuring the long-term health and scalability of our front end
- A technical leader and mentor, inspiring engineers and building trust with stakeholders through clear communication and technical expertise
- A proven architect with a deep understanding of design systems, performance optimization, and modular patterns
- An engineer who understands the product vision, collaborates with product managers and designers, and translates business requirements into robust solutions
- A pragmatic problem-solver, balancing the need for immediate solutions with long-term architectural considerations, and making data-driven decisions
What the job involves
- The Engineering Team at Loop is a balance of agility, consistency, and performance
- These are the pillars that allow the team to constantly and consistently deliver value that matters to customers
- That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market
- Loop is looking for a frontend-focused Staff Software Engineer
- As the chief architect of our front-end design system, you'll be part of an engineering group shaping the future of our platform
- You'll have the opportunity to establish architectural patterns, drive technical excellence, and empower other teams through enablement and self-service capabilities
- Design and maintain the frontend architecture
- Own and evolve our design system, ensuring consistency and efficiency across all frontend components, and drive its adoption throughout the organization
- Tackle complex performance challenges, identifying and resolving bottlenecks, and implementing strategies for continuous improvement
- Provide hands-on technical leadership, diving into the codebase to solve deep-rooted problems and implement critical features
- Mentor product engineers, guiding them in best practices, architectural design, and problem-solving, fostering a culture of technical excellence
- Drive the evolution of front-end development processes and tools, staying up-to-date with industry trends and identifying opportunities for improvement
- You'll drive architectural decisions and technical strategy that span multiple teams, shaping organizational direction and engineering best practices beyond individual team deliverables
Our take
Despite the convenience of shopping online, eCommerce brands face the significant challenge that customers are unable to try a product before they buy, and this ultimately leads to product returns. This can result in revenue and customer loss, complicated logistics, and customer dissatisfaction, problems that could be resolved by offering exchanges instead of returns.
Loop Returns provides an exchange and returns platform for Shopify brands, providing the logistic networks, automation tools, and analytics essential for facilitating seamless product exchanges. The company claims that its exchange-focus approach can help Shopify brands turn costly returns into new sales, increase customer satisfaction, and help brands contribute toward sustainable commerce.
Whilst the company will certainly face competition from alternative Shopify-integrated logistics providers, Loop Returns stands out with its unique approach of treating every product return as a potential exchange. In 2023, off of substantial funding, Lopp Returns released an app for Shopify merchants - Benchmarks - which acts as a refund comparison and analytics platform. Through this approach, the company claims that it can help brands save up to 50% of revenue on their returns, retain customers that would otherwise be lost, and prevent the wasting of products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2023
$50m
SERIES B
Jul 2021
$65m
SERIES B
Total funding: $125.5m
Company benefits
- Equity - We offer stock options as a strategy for investing in the success of our business and happiness of our team members. By offering stock options, all team members are owners and play an integral role in the long-term success of our business
- Health Insurance - We believe in taking care of your whole self, all the time. Your bases are covered with healthcare benefits–medical, dental, and vision insurance–and Loop helps with the premiums
- Flexible Paid Time Off - We have no limit on the amount of time off you can take. Use PTO to get away, move into a new place, celebrate your birthday, or whatever you need it for!
- Paid Parental Leave - We’re committed to supporting our team members during and after this significant life change. Loop offers 14 weeks of paid parental leave, plus an additional ramp-up period, so new parents can gradually transition back into their role
- Paid Holidays - 15 paid company holidays, including our very own holidays we call “Loop Days.”
- Paid Sick and Safe Leave - You’re not a machine, you’re a human—and you can only do your best work when you feel your best. Loop offers 2 weeks of paid Sick and Safe Leave to use if you are not feeling well, need to take care of a loved one, or need a mental health day
- Monthly Wellness Benefit - We value our employees' experience and support their quality of life outside work. Our wellness benefit includes reimbursements for both personal (physical/mental) and professional wellbeing
- Blended Working Environment - We believe you can do your best work when you have the flexibility to choose where and how you do it. Our Blended Working Environment is the ability to customize the way that you work through a combination of Employee Experiences (secluded, hub, office) and Work Modes (remote, hybrid, in-person). This includes a quarterly budget for use of a co-working space and budget to plan in-person or remote gatherings
- Home Workstation Benefit - We want you to be set up for success from day one, so we offer a one-time reimbursement for you to purchase or refresh anything for your work-from-home setup. We’ll also provide you with a Macbook, monitor, keyboard, and mouse
- Internet & Phone Benefit - We reimburse a portion of your phone or internet bill so you can stay connected and comfortable
Company HQ
Columbus, Ohio
Leadership
Jonathan Poma
(Board Director & Founder)Strategist at DYNAMIT from 2010 to 2013. Founder and CEO of Rocket Code from 2014 to 2018.
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