Staff IT Systems Engineer, SandboxAQ

• SandboxAQ is seeking a multidisciplinary IT Systems Engineer to join our small but growing team
• Extensive experience in IT systems administration / engineering
• Expert-level skills administrating Okta, including integrating applications for SSO
• Previous experience administrating endpoint management systems such as Jamf, Intune
• Strong understanding of cloud-based IAM concepts and technologies such as Okta, Entra ID, AWS IAM, GCP IAM
• Advanced knowledge and experience around administrating SaaS applications in modern tech stacks, including but not limited to Google Workspace, Slack, O365, and Atlassian
• 2+ years experience working with low-code automation tools such as Okta Workflows, Workato, Tines, etc
• Experience working with REST APIs and event-driven automation
• Proficiency with one or more object-oriented programming languages such as Python, Ruby, etc
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• You’re passionate and naturally curious about automation and technology in general

Desirable

• In this role, you will contribute towards designing, implementing, and maintaining our cloud-based Identity Access Management (IAM) and Single Sign-On (SSO) systems, as well as our endpoint management systems
• You will play a key role in ensuring that our users have secure and reliable access to our applications and endpoints
• Design, implement, and maintain cloud-based corporate authentication and IAM systems as well as client platform management systems
• Configure and manage user accounts and groups
• Administrate our SaaS productivity tools such as Google Workspace, Slack, Atlassian, and Office 365
• Build automation using a mix of code, low-code, and infrastructure-as-code
• Monitor and audit access periodically for compliance purposes
• Troubleshoot identity and endpoint related issues and resolve problems efficiently
• Work closely with our Security team to ensure best practices and compliance standards are followed
• Collaborate with other teams on cross-functional projects related to Identity as well as user lifecycle management
• Document IT processes and procedures
• Contribute to the development and implementation of new IT initiatives
• Serve as escalation point for identity and client platform related support issues
• Rotate on other non-identity IT projects and tasks as needed / desired
• Act as a technical leader and mentor for junior members of the team