Technical Writer, Fospha
More information about location
4-5 days a week in office
Marketing measurement, attribution & growth platform
Be an early applicant
Marketing measurement, attribution & growth platform
21-100 employees
Be an early applicant
More information about location
4-5 days a week in office
21-100 employees
Company mission
Brands are too dependent on advertising platforms to tell them how to spend budgets. We help them stop wasting money and find opportunities to grow. Our product delivers the most precise, independent measurement of marketing activities. We do this better than anyone else in the world.
Role
Who you are
- 3-5 years of experience in technical writing, preferably in a software or technology-related environment
- Passionate about making complex information accessible and easy to understand. An advocate for user experience in all aspects of documentation
- Excellent communication skills and able to work well with technical and non-technical teams
- Strong multi-tasking, organisation and project management skills
- Able to problem-solve, adapt to changing priorities and work at a fast pace
- Exceptional attention to detail
- Experience using documentation tools such as Confluence, GitHub, Markdown, and other content management systems. Familiarity with diagramming tools is a plus
- Excited by the prospect of continuous learning and improvement
What the job involves
- We are seeking a skilled and detail-oriented Mid-Level Technical Writer with a passion for creating clear, concise, and user-friendly documentation
- The ideal candidate will work closely with product managers, engineers, and other stakeholders to produce technical documents that simplify complex concepts for users
- This role is essential for ensuring that our products are well-documented and easy to understand, contributing to a seamless user experience
- Develop, write, and maintain high-quality documentation including user manuals, product guides, technical specifications, and API documentation
- Work closely with product teams to ensure all content is accurate and up-to-date
- Partner with product managers, engineers, designers, and other stakeholders to gather information and translate technical details into accessible documentation for a variety of audiences
- Maintain a repository of documentation, ensuring consistency, clarity, and organization across all documents. Regularly update content as products evolve and new features are released
- Ensure documentation is tailored to meet the needs of end-users, making technical concepts understandable and actionable. Conduct user research and feedback sessions to improve documentation based on real user insights
- Establish and adhere to documentation standards and best practices to ensure consistency in tone, style, and format. Help define and refine documentation workflows and processes
- Stay informed about the latest industry trends and technologies relevant to our products, ensuring that documentation evolves alongside the product development process
Salary benchmarks
Our take
All kinds of businesses can benefit from the data economy. The wealth of information available, if properly harnessed, can allow businesses access to key information on their markets, enabling them to adapt to better serve their customers and stay ahead of their rivals.
Fospha is a marketing optimisation specialist which helps brands solve their biggest challenges through the integration of siloed customer data and data-science measurement products. Its solutions aim to give clients the insights they need to drive rapid customer acquisition at sustainable costs. In a world where more data is generated in a 24-hour period than ever before, properly harnessing it could well prove to be a major part of a business' future success, and Fospha is banking on companies realising - and in turn desiring - the benefits that proper use of data can provide.
Of course, the customer data and analytics market is one which is capable of changing rapidly in short spaces of time. A key focus of Fospha's must therefore be to ensure that its services stay relevant in order to keep demand high. But, with the UK’s leading digital venture builder backing it up, and having already been voted ‘Best Attribution Platform’ at the Martech Awards 2022, Fospha is undoubtedly well-positioned to carry on its existing successes into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Flexible working
"There is a very flexible approach to hybrid working at Fospha. We all try to come to the office once or twice a week, but have the option to come in..."
Funding (1 round)
Mar 2018
$7.4m
EARLY VC
Total funding: $7.4m
Company benefits
- Dynamic working policy
- Company pension
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company values
- Seek inclusion & diversity: We create an environment where everyone feels welcome and people are encouraged to speak and be heard
- Work Hard, Work Well, Work Together: We take responsibility for making things happen, independently and together; we help colleagues in need and close loops, making sure our work is complete and has lasting impact
- Grow: We are proactive, curious and unafraid of failure
- Customer at the heart: We care about the customer, feel their pain and love building product that solves their biggest problems
- Candour with caring: We deliver candid feedback with kindness and receive it with gratitude
Company HQ
Hammersmith, London, UK
Articles
Leadership
Charles Mindenhall
(Chair)Since 1998, Charles has co-built more than 30 businesses, largely technology-related, managed through the venture builder company Blenheim Chalcot, which he co-founded in 2002
Sam Carter
(CEO, not founder)Before joining Belnheim Chalcot in 2017, Sam was Director of Category and Revenue Management at Groupon.
People progressing
Joined as a Consultant in 2017, promoted to the Business Development Executive after 2 years, 8 months and then again to Head of Growth after 1 year, 9 months.
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